Their support was fast and polite. Allthough the issue I had was not a big one and I wes expecting it to be resolved quickly, still liked to thank their customer support.
Functions 3/5 comes from photo swipe lightbox style. It takes a very long time to load on my site, so eventhough the pictures do show up in the grid view, it won't open the lightbox in a good while.
Over all, I do recommend it, but do have a look at 1 star reviews also. From there I found out that they have no return policy if the plugin doesn't work, which it luckily did on my site, but do make sure that the plugin does indeed work on your wp installation.
Good support team and good app
I have the payed version of this plugin and it works very well. Support was nos as efficient as I would like to. It took more than 48h to answer an urgent question, but once they did it was very fast, they were polite and solved it well.
In any case I definitely recommend.
Could be a five star review if they apply my suggestion to the plugin. :-) The support is a little unstable.... But the Gallery Bank-plugin delivers and looks great!
sometimes I wish more setting options and to wipe a slideshow.
Plugin is simple to use and dies everything we were looking for.
Had some problems with our configuration at first, but the Tech Banker support was very helpful and got things working quickly.
I bought the pro license and I'm almost happy with this plug in. Here is what I would love to see in the future:
I would like to have retina support for my thumbnails and also I would like to have some other sorting options for Images inside an Album. There is actually an option to sort my images by date but then all my new uploaded images appear in the end. I would like to have my new images displayed at the top of the masonry layout.
Another problem I see currently is the following: It is possible to have a filter for my categories which displays correctly, BUT if I click on a thumbnail, it opens the lightbox and switch to next slide, it's unfiltered again. For example I have three categories for my pictures, a), b) and c). If i click to filter only pictures from category a) and open the lightbox for a picture, the next picture which shows inside the lightbox can also be from b) and c) and not only from category a)..
The last point is the following: If I click a category on the filter part, the pictures start moving as they should. At the end of this animation when all the other pictures have sorted out, the pictures start shaking like crazy for half a second.
The rest is perfect, like I said, i'm almost happy :P
I would recommend it to everyone if these issues would be fixed!
BTW: I'm using Safari Version 8.0.3 on Mac Book Retina running 10.10.2
Thank you in advance!
I'm really pleased with how this gallery works. Their support was very friendly, though it did take several days to get a response.
This is a great Gallery Plugin... it has a lot of functionality at the same time.. would like to see more ... but i think that is because this is my first day using it and i already am loving it.. the Fact that you can play around with SEO optimization and have all the albums on the same page with Tags and descriptions is great...
LVOE LOVE LOVE.
I have the PRO EDITION...
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