stick with the free version or use something else
Paid version invalidates itself almost weekly and requires security (crossite scripting) exceptions to work properly. I can live with the no refund policy, if the pro version didn't require the permissions to phone home and the license allowed for a dev/staging server instance (as most other plugins do).
Other plugins offer far better presentation and customization (I did run the free version for awhile on our dev server and quite liked it but wanted to support the company and get some of the extended gallery formats, what I mistake that was), and most offer the exact same extended gallery options.
don't work whid media insert in site
Bought the pro version and they only replied to one email I sent to them when I found out that the best lighboxes didn't work. They said that they were incompatible with my theme, and they didn't even offer a refund/money back or other alternative.
After that, they died, they will never reply to any of my emails. Obviously they don't have a return policy, so basically they have stealed me blatantly.
I'm very very pissed off, and I wish that nobody buys anything from these thieve arseholes!
Author of this plugin did not mention in the description that the standard version will allow ONLY THREE galleries. I would have never installed this plugin, if i knew this earlier. It has wasted a lot of my time.
Kindly tell about the limitations of standard before people install your plugin.
Highly Dissatisfied User
In the WP repository it doesn't say that you are installing just the Lite version which has very few features. Wasted my time.
After having had the free version I upgraded to the pro. I was in touch with the support them to get a few things fixed, such as making the image title and description read by search engines, which is not the case if you don't display them. They promised me fix that within 72 hours. After that I never heard back from them. I sent a few emails to ask about the status. No reply. I then realized that you only have one month free support. I thought that was the problem, so I bought one month of support (~$10). I sent them several emails again... no reply! Other problems I have are that the social icons on the bottom don't always work, or some of them don't even show. Furthermore I thought the pro version is more flexible than it is. I have a black theme so I wanted to adjust the color frame of the light box to better blend with my theme. Pretty Lightbox doesn't allow you to do that. It's just ugly the way it looks now.
Initially when I had some other problems, they asked me for my WP login credentials so they could have a look...!!! Would you feel comfortable if some strangers snoop around in your database?
Conclusion: I have a plugin that doesn't look professional (lack of customization), doesn't work properly, bought from a company that doesn't have professional business practices and steals your money because they don't deliver what you have paid for.
DON'T TRUST THEM!!!
Only supports three galleries. Nothing impressive enough to pay for, do not waste your time.
I first got the free version and really liked it, so I bought there pro version and it worked for about 2 weeks. Then 4 days ago I logged into my site to update it, and all my 45 galleries are gone.
No this is where I think it might be a scam.. I sent out 4 emails with no response at all, and I there forum site, there are post from people with the same problem as me.
Even if the company contacted me and said that they have no idea how to fix it, I would be fine with it... But they will not get back to me. :(
All these galery plugins do exactly the same. The only difference is the styling.
I purchased your gallery bank. But when I install pro edition, it 's not appear something like "short-code" like free edition. So, I can't use it.
I try to activate free and pro at the same time, but it occur an error.
I try to email for you, contact through your website, wp forum and skype. But noone answers me!
Could I refund?
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