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Plugin Reviews

Form Maker

WordPress Form Maker is a fresh and innovative form builder. This form builder is for generating various kinds of forms.

127 reviews
Average Rating
4.3 out of 5 stars
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Phantastic Support
By , for WP 4.3

We are using this plugin now since more than a year and it is just great. I does not only send personal forms (with many different options) but it links to Paypal as well and this means you dont need a complicated shopping cart.

Support is very helpful, fast and efficient.

We had several problems during the last year and all of them have been solved fast, easy and very professional.

Keep up the good work!

Excellent support
By , for WP 4.3

We had a problem with the plugin not appearing after we moved our site to a new hosting account. Gregory at dorado was extremely quick in responding and then solving the problem. We are completely satisfied. Thanks!

Top Customer Service
By ,

I had a small issue with the Plugin after I first installed. As it turned out the problem was on my end. I received excellent support.

Excellent Plugin
By , for WP 4.2.4

Very easy to use plugin and also response from support team is great.Easy for field validation etc.Great Job keep it up

Great customer service
By ,

Had a major issue with Contact form maker update being compatible with my theme. Contacted Gregory at for maker, gave admin access and they figured out the issue within a day. Next update will have necessary changes. Thanks!

Very Happy!
By , for WP 4.2.3

Thank you for your great support. You saved my project. Also the plugin itself is great. Perfectly fits with my website theme!

Easy to Use and Great Support
By , for WP 4.2.3

Easy to use for any level of technical expertise. Lots of features. Great support response when you have issues.

Easy to use, great support from the team
By , for WP 4.2.3

Easy to use, great support from the team

Just had a problem using form maker and contacted the support team for solutions. The team is very supportive and patient. Great job guys!

Wonderful!
By ,

Showing submissions in front, MySQL mapping, PayPal integration and especially Conditional fields - this is all what I needed and I found it all in one plugin. Really happy with it.

INCREDIBLE PRODUCT AND SUPPORT
By , for WP 4.2.2

The installation was an absolute nightmare, but not because of the plugin (although I thought it was because of the plugin the entire time). I purchased the pro version because I needed more than 6 fields and more than 1 form. I went back and forth with Web-Dorado support for almost an ENTIRE MONTH! I had 3rd party developers look into my admin panel and they even told me the installation issue was being caused by the plugin. I was extremely frustrated. I got to a point where I demanding a refund and starting to lose my patience with the Web-Dorado support rep. After a month of going back and forth, I was completely annoyed and ready to pop. Without getting into further details, Web-dorado was able to identify the problem. It turned out to be a small bug on my end. I was extremely apologetic and felt like an ass. Within a few hours I was able to create THE EXACT FORMS that I needed.

The point I want to make is that the support team for Web-dorado is absolutely amazing. They were ALWAYS responsive and ALWAYS available. Not ONCE did they lose their patience with me. Not ONCE did they give up. I have been in business for the past 12 years and I cannot stress how important great customer service is. These guys get "it". They have an amazing product that is superior to anything else I've come across, but their customer service/support is just an added bonus. They could have told me "tough luck" and moved on. They could have left me to fend for myself and figure it out. They could have issued the refund and just moved on. Or they could have gotten equally annoyed with me and been disrespectful. Instead, they were completely calm and professional. They maintained composure and did not give up because they believed in their product. This review may seem a bit dramatic, but I have to recognize and appreciate great support when I see it. This plugin along with the support is a STEAL at $30.

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