I'm using the free version and I had a problem with another plugin. They resolved the problem very fast.
I've been using the free version for around a year with no issues or problems. Recently I upgraded to pro as I decided that this plugin does what I want it to do and therefore the extended customer service would be good to have.
Then I ran into a problem and needed to contact customer service about it. I must say that their speed of response and technical fix solution clearly showed that they are good at what they do!
I most certainly recommend this plugin and its very professional support team.
Fantastic support. They respond quickly and fixed a problem ASAP.
Installed the free version and found it was exactly what I needed. Ran into an issue and went to support. Support responded within hours with a good workaround and updated the product with a full fix within 24 hours.
I will likely buy the pro version based on this experience.
This is an EXCELLENT product. But, if you need any help, do not expect it from web-dorado.com. They are terrible with help. I emailed for assistance in updating and never heard back. Years ago, I bought a theme from them, and it was the same. But, this is a great product for wordpress.
I run several installations and am happy I found this plugin.
I love this plug in! It is easy to use and works like a charm. I miss all the form theme options they use to offer, but it still a very reliable plug in and looks great!
Easy to create elegant forms full of resources though simple to use.
I would like to congratulate for the very best assistance and willingness shown under my request.
I can say all staff is trustful and specialized
Just installed my Form Maker and had some issues, and within a few hrs of my support ticket being submitted everything was sorted. Great communication, clear, speedy and professional. Huge shout out to all the staff at web-dorado for your excellent service! Everyone needs this Form! They are SUPER STARS!!!
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