FBS is the worst IDX provider on the planet! Their customer service sucks, their mobile versions don't work on many of the modern androids, and the plugin is difficult to learn and manage.
What's more, clients can never figure out the whole login/password process. I get about 200-300 registered users per month, and average 3-5 complaints per day. I simply must move on to a more reliable and user-friendly solution. And, to a company that gives a crap about their users and customers.
Poor customer service
Plugin wasn't updated for 7 months
wordpress security updates came out and flex failed to keep up with updates
Many problems. Poorly designed. Doesn't function well. Not very user friendly on front end but even worse on backend. I've spent over a few weeks just trying to get this thing to function properly for my client. Very very disappointed.
Not useful in terms of SEO or lead capture.
All content is framed. They say on their website that the content is indexable, it is not at all other than the few search engines that can grab framed content.
Mobile version sucks. All widgets, pictures, and search results are Non responsive. In fact it just cuts off the content on the side so you can even scroll around to see it.
Mobile version goes to their own app which forces your potential clients to actually leave your site and go through a login process on their website... Never a good thing to have your potential clients leave your site.
Some photos get cropped in display windows.
Very difficult for anyone who is not tech savvy to customize as most of the customization must go through the agent's account on the flexmls website.
Has trouble working with SEO plugins.
You can achieve the same results with free "framed" idx plugins out there such as realbird. Why pay so much per month when it's on the same level as the free plugins?
Trouble with the widgets displaying correctly and the shortcodes icon shown in documentation is no where to be found.
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