First of all it's really confusing to name this plugin Fancy Gallery although it is the Fancy Gallery LITE version. Anyway, we bought the Pro version because we liked the galleries.
We had major trouble getting it to run properly. Turns out you still need to have both versions - Pro and Lite - installed to run it properly. Alright, fine.
Now we can't update the Pro version because of a critical error altough we bought it! And we can't reach support, because this forum is only for the Lite version and we didn't buy a "support package" for the Pro version. What the hell? I'm not paying for extra support just to get the damn thing running.
Ich habe die Gallery Ende 2014 gekauft. Habe mindestens drei Installtionen gebraucht um es einigermaßen zum Laufen zu bringen.
Jetzt gab es Update, automatisch updaten, das kann man vergessen.
Support ist eine riesengroße NULL!!!
Und so besonders umfangreich ist die Gallery wirklich nicht. Ich habe doch noch das eine oder andere Template erwartet.
Leute, kauf es nicht, es ist das Geld nicht wert!
Auch wenn Herr Hoppe auf seiner Website mit fünf Sternen wirbt. Die sind ganz bestimmt von ihm selbst vergeben worden.
This plugin has the same name as Radical's Fancy Gallery. After doing some research online, I found a "Fancy Gallery" demo and I really liked the functionality & look of the product. Unfortunately, I had no idea that there are TWO plugins named "Fancy Gallery" developed for wordpress. "Fancy Gallery" featured by WordPress.org is developed by Dennis Hope, NOT Radycal. Naturally, in WordPress plugin search Dennis' plugin popped up in my search for Fancy Gallery.
It took me a only a few minutes to figure out that this plugin was NOT the plugin that I needed and I contacted Dennis with a polite request to refund my money for this reason. He not only declined but was quite rude with me. I paid $60 for a "premium support" version. How is that for a premium support? :)
PLEASE BE CAREFUL.
More than 2 or 3 emails to the developer - also a letter per post - and even no reaction!
Telephone-number with a automatic answering-application. No chance to reach Dennis Hoppe!!!!!!!!
Not really serious. ;-(
there are no additional templates nor support in paid version - don't buy if you don't want to be mad.
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