nice and very fast support,
Excellent plugin and great support. So many features and options in one clean package.
This plugin does not work at all unless you pay for pro version. It shouldn't be listed in WordPress Plugin Repository if only premium version is required.
One of the best support person :) go ahead and buy for sure.
These guys are AWESOME!
I found this plug in because I loved the real time clicks on my site.. Being able to track where customers are going specifically for target sake is HUGE. However when I installed the plug in (possibly due to my configuration) that function was not working correctly.
I used the chat feature and was requested to create a ticket. 24 Hours later i was able to chat with a support person and work though the issue one on one. It was such a refreshing feeling to have a human being work with me rather than emails that get stuck in a 24 hour day by day holding pattern.
Not only did he help solve the issue at hand he helped me create some goals, and identify issues not pertaining to his plug-in.
Cant wait for the new features.. Awesome work guys! Thanks again.
Compared to kiss metrics or crazy egg the heat map feature alone is worth purchasing this plugin.
This plugin is worth the price just for the amazing support. Problems were answered and SOLVED in under an hour.
I had problems installing. Submitted a ticket and support fixed the problem so fast.
I have not checked everything out yet, but with the support provided I highly recommend this plugin.
many features do not work. simple things like adding IP to the ignored list - system confirms but few days later I see the most popular page is the one not published yet! crazy!
heatmap - only works from last day, navigate to the day before and get a blank screen
.... don't even want to list everything... developers - get to work and hire some QA team if you want to keep going with this soft.
great extension to monitor your website. I always get nightly email reports to check how my website is performing - uniques, also keyphrases and their trends. support is fine and quick.
One or two weeks after installing ExtraWatch Pro the front page of my blog didn't load proper any more. I had to deactivate the plugin. After re-activating it, the license was gone. I requested a license, but there was no reaction...
There are tons of statistic plugins for WordPress, don't waste your money and buy ExtraWatchPro!
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