I tried installing the plugin and added some events , tried to add the the shortcode: [events_calendar type="events"] or even [ignitewoo_events_calendar] calendar wont show on page. I tried to view a single event it is saying page not found.
I never see any company like this. Throw tons of [ profanity redacted ] into the market and none of them work.
Don't blame them for not supporting - their products are not even supportable. They don't know what they are doing at all.
1 star is too generous for them. Never buy anything from IgnitWoo which does "business" in a pathetic way.
Cant do nothing with this plugin..
Be warned: these guys make promises on their website about rock solid work and support that they find difficult to keep.
Like others here, I've found the paid version of a plugin I got from them doesn't work as expected, and they're ignoring my multiple requests for help or a refund.
Seems they're untroubled by the reputation thing. Avoid the headaches and look elsewhere.
This company only cares about getting your money. You will get email replies as long as you are within the timeframe to be able to get a refund or file chargeback. After that all your emails will be ignored. Bought 3 plugins from them and no support at all except for referrals to poorly written manuals or offer to pay more for support. What?... Absolutely unprofessional. Make sure to google to read all honest reviews. So sad.
terrible support. i do not suggest this or any other plugin from Mark at Ignitewoo. I've given him way too much time to resolve multiple PAID and "supported" plugin issues for WooCommerce extensions.
TL:DR Stay AWAY from IgniteWoo.
I used their online ticket system. Never received a response.
I emailed. Never received a response.
I called. Got voicemail. Left a message. Never received a response.
Once I emailed alerting them that I would be disputing payment for another plugin that I bought from them because I have now learned they don't actually offer support....MAGICALLY the undisputed support king Mark rose to life!
Better solutions out there with far better support.
I had a client purchase this plugin. I find it EXTREMELY difficult to use. I reached out to the client via their Zendesk ticketing (1168) just to have them send me the documentation. That was on May 7th. And nothing. I have tried logging into their zendesk platform to update the ticket and it says I am not a registered user.
PLUG IN NON-Intuitive
More frustration than what it is worth.
Once the plugin was installed it was including JS files into the admin area which completely broke the backend. After identifying the problem I tried to contact the developers both on this forum and on their website's contact form...
The reply to my first email simply said 'update the plugin'... I was on the most recent version anyway so I said that... no reply. I tried repeatedly to get in touch... no reply. I even told them that I was hoping to purchase the pro version for my organisation... no reply.
Don't even bother, use another events plugin.
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