If you are looking for an eCommerce solution for WordPress I would stay away from eShop. There are many limitations to customising the plugins features, most of which involve writing lots of code to display the simplest of things e.g Current cost in the cart.
I am migrating away from eShop to WooCommerce and have to most of it manually because eShop doesnt have any useful exports!
Support is also not very useful (unless you're willing to pay them).
Warning- If you have any issue with this plug-in, the automatic answer from the developers is that it is an issue with another plugin or with the theme. I guess the plugin is perfect, so it has to be the others.
Horrendous support. Read some support threads and see the attitude of the dev. Just awful.
Product was mediocre until I ran into a major issue which shut down my shop. The support offered was "uninstall" which of course made me lose all of my inventory, prices, options, history, etc...
Stay away. Stay far, far away.
Once was a good product, but little has improved in several years. Plus the fact that the support is atrocious. [Comments moderated] Be warned.
I installed the plug-in, activated it and now I can't access my wp-admin at all. I get a Server Error - Error code: 500.
Now I am researching how to get rid of it. What a waste of time.
All looked very well when I started using the plugin. But when I wanted to expand functionality I ran into a brick wall. The source is poorly written, inconsistent spaghetti code which makes it very hard to build upon without having to hack into the plugin source itself.
Digital downloads don't work.
Documentation is poor.
Support is more interested in arguing with users, closing topics and marking them resolved than actually acknowledging an issue.
We used to love this plugin, but a few months ago it stopped fully processing the sales at Authorize.net.
The customers money was collected, but users were left hanging at a payment page, and were not returned to the website for a "thank you" page, download page, etc.
The "resolution" was that Eshop has abandoned support for Authorize.net and that was enough to make us abandon this plugin on 9 websites.
One gets what they pay for. If you need a shopping cart that will only work with Paypal and you're technical enough to fiddle with it, then this plugin might be for you. If you need to use any other payment method/gateway, look elsewhere. I've spent untold hours trying to get this thing to work properly with authorize.net (much searching on forums, almost-non-existent documentation, etc.) and I've finally just given up. I simply have to find another solution that works for me and my client with authorize.net and Paypal in a consistent manner. The main problem I'm having right now with authorize.net is that all orders are either in failed status or they stay stuck in processing status, even though I'm seeing a response from authorize.net. Paypal orders go into a failed status. I've followed every suggestion I can find online to deal with this and I'm just done.
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