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Plugin Reviews

CM Tooltip Glossary

Easily create a Glossary, Encyclopaedia or Dictionary of your terms and show tooltip when users hover over. Many powerful features

4 reviews
Average Rating
4.2 out of 5 stars
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overpriced, unsightly, misleading refund policy
By , for WP 4.2.2

It's true that this plugin has many advanced glossary features, but all the complex functions aren't worth very much when basics are being ignored.

CM Tooltip Pro+ costs $40 *per year* and comes with expensive extensions that provide almost no additional features. The whole purpose of a tooltip is to keep the reader on the page while providing additional information. Because CM Tooltip Pro+ doesn't allow an image in the tooltip itself, the reader has to go to the glossary page, Worse, the tooltip produced is hard to read and unsightly. Compare the output of the annual $40 CM Tooltip Pro+ to the $9 Tooltip Pro here.

I paid $80 total because (1) the underlying features are in fact very promising and (2) because of the stated 30 day return policy. Once I had installed CM Tooltip Pro+ I realized that despite paying for a skins package, I had very little control over the actual presentation of the tooltip. Given all this, I wrote to the developers and asked for a refund.

They wrote back that I had misunderstood the 30 day refund policy, that it was only applicable if support couldn't resolve the issues I was having. There followed about four days of back and forth emails in which I provided the image linked to above. In the end they put out a new release that allows images in the tooltip, but does nothing to improve the overlook of the tooltip. Today I heard from them again, asking what exactly was it that I wanted?

I didn't spend $80 to have a long discussion with the developers on how they could improve their product. I took them at their word that I could get a refund, and they will not honor that promise. I have invested a couple hours at least in this back and forth, provided them with the information they asked for multiple times, and still do not have what I paid for. The advertising is misleading at best and deceptive at worst. This is a terribly overpriced plugin, and not worth the money or time investment.

error
By , for WP 4.1.1

error

Update hides existing glossary items already added
By , for WP 4.0

Fantastic plugin, but spoiled by the fact that I spent many many many hours adding glossary items, only to have two-thirds of them not show after a later update limits the number of glossary items showing.

Yes I understand the concept of Pro and free versions, but existing glossary items (added before the update to a newer plugin version) should show.

Didn't Work
By , for WP 3.6.1

This plugin did not work - evidently conflicts with another plugin on my site or theme (UDesign). The Glossary option on dashboard never appeared after trying installation twice. Disappointing. :(

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