Bought their pro plugin in order to be able to add pictures to my photos and it turns out after installing it, I still can't!!! Raised a ticket on their site + started a topic here and yet no response what so ever! They basically stole my money.
As another person mentioned, they have now decided to change this to a subscription service. When I bought this plug in a few years back, there was no stipulation that I could lose my full license (like I did now). Just horrible business practice.
Besides, I never had a response to any tickets I opened, the plug in is wonky at best with bugs that were never addressed - stay away!
Perfect example of their support...
I registered Pro and in the beginning of my 1 yr time the import of comments and carbs were not working, there was an update and it was fixed, the next update (aprox 3 or 4 wks later) the comments importing didn't work any longer but the carbs still works. I wrote you correspondence about it (BTW that was 3 months before there was a response), the import of FDZ format and also the live formatting (a royal pain in the ars after initial setup esspecially as an admin; great for first setting up or major changes). I asked about a check box to turn it off and on. You said it will be done on next update. Well about 1 doz or more updates later and being extremely patient; I get a notice to upgrade my license, but still no comments importing, still no FDZ import and still no on/off of live formatting that it is completely annoying the living crapolla out of me. So why… or what's the incentive to upgrade right now? You know the old saying one hand washes the other.
Their response right at this time...
Being Processed, Still NO TECH SUPPORT response since 13 days 15 hours, thank you.
They sure take your money.... very very very...fast, with no errors and very efficiently. It's amazing you can't get tech support dept to work in the same manner. Oh well, its an Aussie company and probably right now all of them are at the beach OR the bar drinking and eating "shrimp on the barbie" with Crocodile Dundee, DUNK and the money.
You guys are doing such a wonderful job at getting 1 stars that you should be out of business soon and on the unemployment line. Thank you so much for your help and this testimony is my help to you, you actually earned this one! Merry Xmas
I installed this plugin just because Foodie Pro theme mentioned it. It crashed my site and made everything blank so I had to uninstall. Please give me a refund. Thanks.
I have set up the plugin to my blog, everything was okey when i try to understand the plugin and how it's work.
But i surprised that this plugin is from Middle ages. wow, you cannot use this plugin, they don`t let you use by yourself, but with their condition, they WANT YOU to buy the plugin.
You can not add picture :D because you have to buy the full version,
Please don not install this plugin
You can't even upload photos to your recipes without upgrading to paid version. Muppets!!!
I have this plugin for months ago (premium version). The design is very poor and outdated. Not is responsive with versions of mobile devices.
At first, I was liking the plugin. Was moving over from Recipe Card because I didn't like being forced to promote a third party site.
Well, after install, this plugin had a nice popup to convert recipe card recipes including image. But when you go to add another recipe you won't be able add an image without spending 25 bucks. That's bs.
It also has a new UI css file which is screwing things up with a theme. The old UI file classes were specific to this plugin, should stay that way!
Author... find better things to charge for than basic element like adding a photo!
Absolutely the worst customer service I have ever experienced. I currently have three or four tickets including a please refund my money now ticket working with absolutely no response in the last two weeks. I too thought this plugin looked awesome and immediately upgraded from the free to plus plan. Buttons do not work as described and the support is terrible. STAY AWAY!
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