Support is horrible-I put a ticket in two days ago-got a auto letter back. But nothing from them. I paid for PRO for the hell of it. DONT pay for PRO! Apparently customer service is not there thing.
I was using a paid version mostly successfully for 2 years, and then the thumbnails all mysteriously disappeared. I was forced by GhozyLab to pay again for the Pro version (Nov 2015) to get any support for the issue. Ghozy's support is very poor, and their emails are one line and difficult to comprehend. It has been almost 30 days and at this point my thumbnails still don't work and it is not clear if I will have to rebuild all my galleries. GhozyLab no longer responds to email pleas. You would do well to select a different media gallery from a better developer. I am certainly open to suggestions.
Нет никаких толковых бесплатных опций, за все просят деньги. Обман. Жадность.
Takes over or directly references pluggables.php!
Keeps the site from sending emails the way you may want to.
Why should this plug in have any power over how your email works!
VERY poorly developed.
I bought pro and dev and they don't support you at all. Licenses deactivate and there's nothing you can do. They do not answer support. Do not use them under any circumstances
I found this gallery and started to think it would be a great replacement for the plugin I need to replace— except then I noticed that the two are created by the same developers. That's too bad. I am a pro user of their Easy Media Gallery and have found that their support is nonexistent. As of today it has been five days since I notified them that their gallery had self-destructed on my website and is causing me to lose business. An auto-reply doesn't get the job done.
If Pro doesn't get support, then I wish those with issues with a free version luck.
To be clear, this particular plugin may be fine, but I think good support, especially with a gallery, is very important. It is also a concern that they ask for FTP logins as well as those for the site.
I was locked out of my site... by a notice "You do not have sufficient permissions for ...etc...
Disabled all plugins and re-activated one by one. Its this one causing the issue. No resolution as of yet.
No customer support! I have written many time but no answer. Also I tryed many time to contact from the support page but doesn't work. I had this error: Error:403
And when I wrote at the public support on wordpress they marked my problem as [resolved] (https://wordpress.org/support/topic/support-114?replies=4)
I have resolved! They never replied me!
This attitude is unacceptable
No customer support, the license that I paid for doesn't work, totally unprofessional, terrible language, no clue about what they are doing, should be removed from word press options they are so bad and basically told me to f... my self they weren't going to help me with their garbage software. What ever happened to quality. I would have given them a -5 rating but not available at this time. If you want to waste money, time, resources and be unsuccessful this is for you. http://ghozylab.com/plugins/
wordpress needs to remove this company and refund us all our money.
Free version is absolutely covered in adds. do not recommend.
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