1 year only updates was trying to get mine updated then noticed this. Not paying yearly for one site use.
It is very nice and what I need but not worth yearly renewal for updates and has a lot of SQL db entries at least the version I used did it was PRO 18.104.22.168
I contacted support having purchased the pro version about 2weeks+ ago. ive had no response. So the support is non-existant. the product is actually very good but..
"This file appears to be installed by a hacker to perform malicious activity. "
" The text we found in this file that matches a known malicious file is: "strrev('edoced_46esab')". "
I checked my orginal local pro files and they contain the same encrypted code.
i'm going to personally be uninstalling it and avioding this company in future.
Don't do it!
Even the "DEVELOPER VERSION" for $99,00 has only one year support and one year update.
I purchased the "PRO+ VERSION" for $29,00 and I had no support at all.
I have five licenses that I would like to give away. On second thought, I won't do that to anyone. My useless email exchanges with snarly replies — "So what's your issue?" "We already solved your issues" and the classic (I promise this is a copy/paste from them) "I need to take a look directly from your backend" WHAT!?! — could fill a comic book. Awful awful awful.
Much happier with free FooGallery and a few extensions. (The FooBox pro is great!)
I had a test page that demoed every issue I inquired about but you guessed it…
"I can't get no satisfaction
'Cause I try and I try and I try and I try…"
It finally got so ridiculous that it was funny. I guess I paid $35.00 for a little levity. I'm moving on and leaving my donation to the coffee(?) fund.
Horrible annoying ads - "Change, please....".
Had a problem with the slideshow not displaying properly so sent email. Quick response and problem fixed within 30 minutes. Great thanks!
As a 'born DreamWeaver user' I stil have to get aquinted to WP. Yes, even after several years..! BUT with service like GozyLab gave me this week, the sun begins to shine again! In the blink of an eye the bug was fixed. And I could continue enjoing their Easy Media Gallery Pro!
ManRay (If he only knew...)
I informed this plugins support of various virus warnings I kept getting every time I loaded a system to protect my wordpress site, no matter what antivirus plugin I selected they all reccomended de installing the plugin,and removing it. The support reply to my issue was and I quote; "Its ok, dont wory"
The same isue applies to all three plugins they bundle Easy Gallery, East Slider and Easy popup. £50 quids worth
Support will not refund your money even if you request it back within 24 hour of purchase and offer to return the Licences, I for one feel the plugin looks and works like a dream but the service and support ar rubbish.
lots of videos that all show only the very basics. No blog/self help for those who were foolish enough to pay for the Pro version. Putting in a support ticket requires giving full admin control info. Sometimes takes weeks to get an answer - if at all.
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