Plugin Reviews

WordPress Download Manager

This File Management & Digital Store plugin which will help you to control file downloads & sell digital products from your WP site.

14 reviews
Average Rating
4.1 out of 5 stars
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Don't Go Pro
By , for WP 4.1.1

This plugin didn't work out for me.

Not for me...
By , for WP 4.1

I ended up removing this plug-in because the shortcodes didn't work (a needed plug-in conflicted with this one, disabling the needed one made the shortcodes work on Download Manager). Even if I didn't have the conflict, there's so much Admin area advertising to get you to spend money on other plug-ins that it isn't worth keeping it around (ads placed on Dashboard, Settings, and every Downloads screen for categories and new files.)

If it was a website I was maintaining alone, fine. But for work, other people have to put up with this crap. It's really not free, it's ad-supported. I don't mind buying plug-ins, or the occasional solicitation, but if your plug-in is better designed to serve me ads than to do what it says it can do, I'm out.

Good enough until update, which broke everything
By , for WP 3.9.2

Upgrading was terrible, had to revert back to previous version as upgrading broke everything that was previously there. At least some notification of a breaking change would have been nice.

Besides which, the advertising associated with this plugin is extremely invasive when working the in the WP admin pages. I understand interest to generate revenue, but this is really a bit much.

That said, older versions worked well enough for what I needed, thus the 2 stars instead of one.

Last update is worse than the previous versions
By , for WP 4.0

Too many changes, badly handed with more than 800K people who downloaded this plugin. IMHO.

Free version seems useless and with no valuable documentation
By ,

I can't upload more than one file at a time to a package?!

There is no "Attached Files" section as it states in the little documentation that I was able to find.

Finding instruction on how to use this is almost impossible.

Exceptionally disappointed.

No documentation and poor user interface
By , for WP 3.9.1

No documentation and poor user interface and the premium version is not much better.

Works - needs tutorial, some basic features
By , for WP 3.9.1

Eventually got it to work, despite non-existent introduction/use tutorial instructions, bad user interface (that is, for me as the WordPress site administrator -- works fine for the site visitor).

Screenshots do not a tutorial make! Some basic instructions to create a file download button:

1. Use File Manager > Add new file to upload a file, which it calls a "Download Package". Ignore the main part of the window, the text editor screen. It does nothing! Don't select an icon -- it screwed up the button when I tried it.

2. Go to File Manager > Manage to find out what ID it's given your file.

3. When you're editing a page or post, click the new TinyMCE button, "Download Manager: Insert Package or Category." Use the "Insert Shortcode" tab, and click the first "Insert into Post". Make sure the id= part matches the ID from step 2. (No, it doesn't let you choose which file to make downloadable!)

And yes, I wasted a couple of hours figuring this out. Please Shoan, let your users accomplish the simple tasks simply!

We have CM Downloads and tried Download Manager
By , for WP 3.9.1

We had CM working. We tried Download Manager. Our developer said it is too much work to do all the initial set-up and wasn't worth doing it.
I see mention of a $45 Download Manager Pro version. I do not see it mentioned in the product description. If the Pro version is easier to use by my end-users and easy to install by the developer I may be interested. Please let me know. Thanks.

Decent plugin for simple use, but not made for complex use.
By ,

This plugin is a decent download plugin for simple use. However, if you want to use this plugin in a more complex way (which in my eyes, this plugin is made for), you're probably going to have a hard time.

It's not very clear which functionalities come with the Pro version. After purchasing the Pro version, I found out that the functionalities I needed were not included. I needed two seperated add-ons for that (both costed me another $22).

Also, the support and documentation is very poor. The download section of my site is the only thing left that I need working, before going live. Unfortunately I only get a response every day, when I submit a ticket. Also, their support doesn't seem to care about their customers.

I wouldn't recommend this plugin, unless you really need some specific functionalities.

Very basic unless you go pro, and not great support
By , for WP 3.8

The plugin is kinda cool, but is incredibly limited unless you go Pro. You're kind of forced to just use it as it comes, with few (if any) options to order content or customise the way it's displayed.

The support is pretty terrible. As mentioned before, representatives are very slow in responding to requests, and sometimes when they do their replies are so bad (two-three word sentences) that you're forced to ask them to elaborate. Which takes a further few days. It's quite a frustrating process.

If they actually made an effort with their support, and didn't remove a lot of key features from their free version (just to push you to upgrade), then I could happily rate this higher.

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