Plugin Reviews

WP Customer Area

WP Customer Area is a modular all-in-one solution to manage private content with WordPress.

45 reviews
Average Rating
4 out of 5 stars
Doesn't work properly and support is horrible
By , for WP 4.5.3

Installed the plugin and after a quick test found it didn't work properly. Tested on different sites, servers and with different browsers. Anything to narrow down the problem, the problem was the plugin. Opened a support ticket and was met with rudeness, ignorance and an unwillingness to support the customer or the product. Uninstalled and good riddance, many better options out there!

Great Work
By , for WP 4.5.2

Amazing. Great work on the new update (7.0). I really can't rate this highly enough. I was using a combination of other plugins but they never really achieved what I needed and was at the point of doing a custom development when I tried WP Customer Area and it was perfect especially with the recent update to 7! You guys saved me countless hours. Great work!

There is no documented way to uninstall this
By , for WP 4.5.2

I want to uninstall but I can't find a way to do it.

Superb, but update has screwed old purchasers
By , for WP 4.5.2

This is a really incredible plugin. Very well thought out. I'm using it with Theme My Login, Advanced Custom Fields, and Admin Columns to create a customer area for a client and they work together extremely well. (The only reason for using Theme My Login is to modify the registration form with ACF. )

The whole customer area uses normal WordPress menu and categories and URLs so it's easily customisable.

Plus the €20 plugins are brilliant, I started with only 2 and now I'm up to 8. The client is delighted.

Support is excellent, although you often need at least minimal PHP ability to understand the solutions.

UPDATE 27th JULY 2016
Reduced my rating to 1 star. Around 6 weeks ago I downloaded this and paid around €160 for 8 addons.. 4 weeks ago I finished 70+ hours of billable work, mostly customising templates. At around the same time WP-Customer area received a large update from 6.3 to 7.0 with major changes to the way templates work. The author now refuses to answer questions about 6.3.

Very Good
By , for WP 4.3.1

I like this plugin. It's very useful

Great Plugin
By ,

Man is this plugin good. You need a little know-how sometimes with disabling bootstrap with some themes but the plugin authors will help. Really useful for various reasons, giving customers private files, defining access. Etc.

Great plugin with very useful add-ons!
By , for WP 4.4.1

So far I've had great experience with setup and support is consistently helpful and responsive. Looking forward to future releases.

Very generous free version
By , for WP 4.4

This plugin does its job well. Very flexible and the free version is very functional.

Client can't see squat
By , for WP 4.4

Seems like it works ok in the backend but when logging in as the client, I can't see the "private file" or "private page" I created for that client. That makes it totally useless. I set every possible permission for a user/subscriber to be able to view but still nothing.
Also there's a fix for bootstrap compatibility regarding menus not having submenu items. Applied the fix but it didn't change anything.

The alternative fix is to turn off the css for my theme and allow this plugin's css to take over. Are you high?

I'm not going to sit around here all day tweaking things to TRY and get it to work and besides, I'm not a programmer which seems to be what's required to make it work. However, if I was a programmer, I probably wouldn't need this plugin.

Now there's something a lot of plugin authors need to think about. "We've got tons of hooks and actions". Well whoopdie doo. How about getting the basic plugin to work, then worry about the dev bells and whistles.

A good permissions plugin, create your own menu, maybe a cpt and you've got what this plugin should do.

SO what is this thing supposed to do? Make some content private. Other than that, this plugin doesn't save any time.

The dev needs to fix the bootstrap theme incompatibility issue because a LOT of themes are based on bootstrap. Let the theme's css be used.

Awesome plugin and great support
By , for WP 4.3.1

Really complete plugin, it keeps its promises and it's an easy to setup solution for creating customer areas, or client zones, etc. Also, the support of the developer is really good, ready to answer any doubt and help with any trouble you find during installation, setup or while working on your theme with the plugin and the add-ons. Totally recommended.

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