Plugin Reviews

Custom Contact Forms

Build beautiful custom forms the WordPress way. View live previews of your forms while you build them.

7 reviews
Average Rating
3.4 out of 5 stars
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No reCAPTCHA in Internet Explorer
By , for WP 4.1

We have used an older version for a while now and have just recently updated to the latest one. The new version now uses reCAPTCHA for its captcha section which is a nice touch, only...it isn't working in IE, the browser that most companies are still forced to use.

Sure, for most of us that live in Chrome or Firefox, this plug-in works great. But the only way to get the anti-spam portion of the plug-in to work in IE (the most important feature for the majority of businesses when dealing with forms) is to hope they're at least on IE 11 where you *might* get it to pop up by hitting refresh. However, most companies are stuck using IE 8 (the last one that works in XP, I believe) where the reCAPTCHA doesn't even show up at all.

So, if you're just using it on a personal site, the plug-in is great to use - just let your visitors know to hit refresh if they're using IE and before they've filled out any information. But if you're looking to use this on a company web site or any type of business site, you'll want to look elsewhere.

On a side note, this issue was brought up on their support tab over 3 weeks ago (at the time of this writing) and has yet to be corrected by the author of the plug-in.

By , for WP 4.1

Unfortunately, I either can see the submitted forms (wrong/wrong date format?) nor can I change or even see any settings of already configured forms :-(

Nice try Version: 6.1.1
By , for WP 4.1

The latest upgrade is a good attempt at remedying the problem caused by the introduction of V 6. Now I can see the old contact form, and all the past submissions. Now if only we can get the captcha working, then we would have come closer to being golden.

Thanks for the effort.

The customization page layout is poor!!
By ,

Ironically, for a form design tool the customization layout is very crowded and with the SAVE options scattered in mutliple locations; we keep making changes to a form only to find out that it's NOT been saved !!!

But we love seeing the information saved from the form in case there is a problem with the email...etc in the backend.

Might be ok, but I didn't like it personally
By , for WP 3.5.1

Installed this mostly because of the form submission storage capability. The yellow boxes with the ads are extremely annoying since you can't make them go away. Setting up a form is complex, but not impossible by any means (I never spent the time actually setting up and configuring a form because there were too many features missing for my client purposes).

Things missing that I needed:

  1. A way to simply set apart the style of the required "*" separate from the field label.
  2. SPAM protection that doesn't require the user to do anything, like specialized hidden fields, that if filled in don't send the message.
  3. Verification that a phone number is valid, or any way to do custom field verification.
  4. Ability to send a confirmation email to the submitter of the form, with the information they submitted.
  5. Ability to customize the text of the submitted form.

The interface is a little on the clunky side but that's not a major concern for me if the plugin did what I needed it to do.

It really looks like it has potential, but it also doesn't appear that the author has time / energy / etc. to really move the plugin forward.

God Plugin
By , for WP 3.5

Well its a nice plugin except its design Please improve the design as having a long form is not nice to see it will be nice if we would be able to arrange them in 5x3 or 5x2 table structure

Not for Amateurs
By , for WP 3.5

This plugin is quite powerful and flexible, but it isn't "intuitive". It takes some study and a lot of (personal) planning to set up a number of forms properly. A lot of thought has obviously gone into setting up the form administration, but it could be vastly improved by tidying up the way things like field options or style template settings are displayed. As well, a number of users (including me) experience problems with 'popover' success/error messages displaying, and troubleshooting this takes diligence and a level of expertise with coding.

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