Plugin Reviews

Custom Contact Forms

Build beautiful custom forms the WordPress way. View live previews of your forms while you build them.

7 reviews
Average Rating
3.3 out of 5 stars
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Latest Update Presents Error Screen Immediately After
By , for WP 4.2.1

"Custom Contact Forms is experiencing issues.
There is an issue with synchronizing data. Please try deactivating all other plugins and activating the TwentyFifteen theme. If this fixes the problem, you have a plugin or theme conflict. If it does not, please post in the support forums or Github."

CCF is the broken plugin
Please don't release bad updates with an automatic error message that blames the pre-existing site settings without a notification of incompatibility with the new software release.

Upgrade issues
By , for WP 4.1.1

A release warning would have been nice.
The plugin had the shortcode ref changed (now ccf_form, was customform).
Also no ability to set a title when creating a new form, nor edit existing forms' titles.
I'm sure a lot of improvements were made, but the absence of care for back compatibility gets two stars rating.

Used to work, but recent updates made unusable
By , for WP 4.1.1

I have added this plugin to all the websites that I have made and have been extremely happy. Unfortunately the big updates have ruined it. I have number of people calling me that the form submissions are not coming through, the captcha disappeared, and the entire user interface is a lot worse compared to the previous. I am sure there was a good plan behind the updates, but things clearly went wrong. Too bad, I have to move to another plugin for the contact form.

look out Contact Form 7
By , for WP 4.1

Update: This plugin used to be the best, but now is going through some changes that, without warning, destroy your old forms.

DO NOT UPGRADE until Taylor fixes some of the Beta style issues that should have been tested BEFORE release.

I do believe Taylor will get this in order, just not anytime soon.

Taylor: Why not just give us some layout and styling options for the older version? That would have put your competition in the dust! I would have paid for that functionality.


PROS: This plugin while initially confusing has some very powerful tools for form building at your disposal. After you get the hang of it building engaging forms is a snap.

CONS: Lack of documentation and example code often leads new users to think the plugin is overly complex. So -1 star.

CONCLUSION: Spending a few minutes to get used to the style of form building pays off immediately! Makes Contact Form 7 look generic and a coding nightmare for untrained users.

Once was grand, no longer worth your time.
By , for WP 4.2.2

This plugin was once perfect.

I recently updated (a great mistake) and have lost the elegant appearance the contact form once presented to customers. The font changes to red when you are editing the form, which looks appalling - I can't see where to change this. The layout is different on the website and email – unnecessary spacing that now takes up four times the space. Lastly, the contact form used to prompt customers what to enter into he fields when the field was selected. This feature has also disappeared.

I would understand if the downgrade of the freeware was to make customers upgrade to the pro version, but there is no option to upgrade to obtain the features that were once standard.

Very disappointed with the changes.

Plugin don't work
By , for WP 3.8.1

[Plugin: Custom Contact Forms] when I creating a Style sends me to 404 page.

ehh ok
By , for WP 3.8.1

just ok - no multiple file uploads, had issues initially getting it to work properly...

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