Plugin Reviews

Custom Contact Forms

Build beautiful custom forms the WordPress way. View live previews of your forms while you build them.

32 reviews
Average Rating
3.3 out of 5 stars
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Won't Insert I
By , for WP 4.1.1

Can't get the contact form to insert into a post or page using Divi Theme from Elegant Themes. Other contact form plugins work but this one does not.

Upgrading this plugin ruined my site!
By , for WP 4.1.1

If you are considering this plugin make sure that you back up your site prior to install and every time you update the plugin.

Doesn't work
By , for WP 4.1.1

Have updated 3x in the past week, each time it's more broken. Can't use.

Can't save
By , for WP 4.1

Can't save forms. clean installation.
Looks good, i wish it worked!

By ,

This "Custom Contact Form" was built into several of my website - till recently - when it all change to merely the short-code left on my page. The form is not scalable; not responsive and can only do full screen with in the editor. On the view of a page with sidebar, the form disappear over the edges. Very little to no options for customization: just one size that doesn't even fits all.

Well, that was a waste of time
By , for WP 4.1

I've been trying out various form plugins and this one looked good. Wonderfully simple and elegant interface. Couldn't be happier until I tried to save the form to insert it into a page. Doesn't work. Nothing, Nada, not there, etc. Am I missing something?

Bad Update
By ,

This update replaces the existing forms with a script from who knows where. It replaced one of the two existing forms and reformatted the one form to a poor facsimile of the original form. The second form it ignored completely... no form was there at all (just the original shortcode). The submissions went who knows where... not where they were supposed to go.

BACK UP!!!! if you want to try the update. I reverted back to the old version and all is good again. I will not be updating this plugin ever again. Took an hour to recover from the "improved version" of Custom Contact Forms.

Plugin Admin: You should offer this update as a new plugin not an update to the old one.

Doesn't work at all
By ,

Spend 30 minutes customizing a form, realized I can't save it. Clicking save does nothing at all. Tried again, same results.

A waste of my time. Don't make the same mistake as I did, ditch thsi.

By , for WP 4.1

Don't upgrade! 1) the forms disappeared. 2) You need to convert the plugin for the forms to reappear. 3) The Styles are gone! Captcha is gone! The form stretches across the screen! My "check if you are human" box disappeared. Now there's just this sentence that says "check if you are human" before I click submit with no check box and it makes me look like an idiot, like I think the customers that come to my site are animals or something. Also, I CAN'T DELETE IT! I can understand wanting to improve the plug-in, the newer version appears to be more user friendly except that it has taken away the features used to make the form look good and work right.

Taylor Lovett, please update this...

Complete Disaster
By , for WP 4.1

We have always had some issues with this plugin but nothing like what has happened since the last upgrades. I have one site where all 14 contact forms and submissions have completely disappeared. On another site the forms are showing on the back-end but on the site they are only showing the shortcode as if the plugin was disabled but it is not. This is a complete disaster as now I have to rebuild about 30 contact forms....that I know of so far. I have definitely lost confidence in this plugin and the developers :(

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