WordPress.org

Plugin Reviews

Contact Form Builder by vCita

Contact Form Builder that will help you capture more leads on your WordPress website and manage your contacts more effectively

16 reviews
Average Rating
3 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
SCAM -YOU ARE WARNED
By , for WP 4.3

THE PLUGIN DOESN'T WORK AS IS, SO DON'T INSTALL IT.

THE FREE TRIAL IS PAID FROM THE FIRST SECOND YOU TRY IT.

WHEN THE FREE TRIAL IS OVER AND YOU DON'T WANT TO CONTINUE, FORGET ABOUT BEING REFUNDED. YOU WILL NEVER SEE YOUR MONEY AGAIN.

IF YOU FORGOT THAT THE TRIAL PERIOD IS OVER, AND YOU DIDN'T CANCEL, FORGET THE MONEY YOU PAID FOR THE FREE TRIAL, ON TOP OF THAT THEY WILL START BILLING YOU FOR A NEW MONTH.

THE CUSTOMER SERVICE IS THE WORST I EVER SEEN. IT IS AUTOMATIC. FOR YOU TO HAVE A REAL ANSWER YOU HAVE TO WAIT AROUND 2 WEEKS (AFTER SEVERAL EMAILS OF COURSE).

THE SUPPORT DOCUMENTATION IS ALMOST NONEXISTENT. YOU ARE ON YOUR OWN.

IF YOU STILL WANT TO GO FORWARD YOU HAVE BEEN WARNED.

Unethical business
By ,

They offer free trial and charge you right away. Then they can't be found for refund. Stay away from this company.

No Thanks
By ,

Unprofessional re seller representatives that can not get back with a person when asked to. They were rude and they lied.

Worst Customer Support Ever
By ,

The customer support for this software is terrible. Chris Knudsen chrisk@vcita.com and John Butler johnb@vcita.com are the worse. Don't walk away from this software, run...

lost time
By ,

Annoying 3rd party registrations, few settings

HORRIBLE!
By , for WP 4.0.1

I used this plugin on 2 different domains. I made one contact form for one domain and one form for another domain but the plugin inserted the same plugin twice on each domain. CRAPPY EXPERIENCE NEVER USE AGAIN! Not only that but when logging into vCita, you have to go searching for a place just to delete messages and do little things as if their purposely making it hard for consumers to use.

Few settings
By , for WP 4.0

1. Most of the default settings can not be changed

2. A very annoying registration process.

Result: very sorry for the time spent. I quickly uninstalled.

Annoying 3rd party registrations
By , for WP 3.9.2

Forced 3rd party registration just for a simple contact form. Uninstalled quickly

1 start because
By , for WP 3.9.1

Installation notes do not state that I have to register somewhere.

Too much off-site configuration
By , for WP 3.8.1

This plugin requires too much off-site configuration, and even with that the GUI seems very clunky. I quickly uninstalled.

You must log in to submit a review. You can also log in or register using the form near the top of this page.