THE PLUGIN DOESN'T WORK AS IS, SO DON'T INSTALL IT.
THE FREE TRIAL IS PAID FROM THE FIRST SECOND YOU TRY IT.
WHEN THE FREE TRIAL IS OVER AND YOU DON'T WANT TO CONTINUE, FORGET ABOUT BEING REFUNDED. YOU WILL NEVER SEE YOUR MONEY AGAIN.
IF YOU FORGOT THAT THE TRIAL PERIOD IS OVER, AND YOU DIDN'T CANCEL, FORGET THE MONEY YOU PAID FOR THE FREE TRIAL, ON TOP OF THAT THEY WILL START BILLING YOU FOR A NEW MONTH.
THE CUSTOMER SERVICE IS THE WORST I EVER SEEN. IT IS AUTOMATIC. FOR YOU TO HAVE A REAL ANSWER YOU HAVE TO WAIT AROUND 2 WEEKS (AFTER SEVERAL EMAILS OF COURSE).
THE SUPPORT DOCUMENTATION IS ALMOST NONEXISTENT. YOU ARE ON YOUR OWN.
IF YOU STILL WANT TO GO FORWARD YOU HAVE BEEN WARNED.
Fantasic Plugin Bravo!
I have had a super easy install for this plug-in. That made things so simple for me.
When I have had challenges with billing or anything else with vCita in the past, I was able to get personal attention fairly rapidly and all issues were resolved to my satisfaction.
Make sure you stay in touch with your rep, and they will take care of you.
Update - I've used vCita for over a year and, again, reaffirm that I really like the plug-in (which has been improved to delay the pop-up). And, again, that customer service has helped whenever I've needed (and don't usually need help lately because it works well).
They offer free trial and charge you right away. Then they can't be found for refund. Stay away from this company.
I'm surprized by all the negative reviews. I've got the latest free version running and I love it! I've had zero problems with it. Its professional looking, unobtrusive and easy to set up. I'll write another review after using it few a few months to see if it continues to do well. For now, I give it 5 stars.
wonderful plugin for contacts form and schedule.
Unprofessional re seller representatives that can not get back with a person when asked to. They were rude and they lied.
Very good tool, all my clients use it successfully.
Annoying 3rd party registrations, few settings
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