I had a small issue with licencing. They reacted very quick after I posted my question. It took only a few minutes for the support to solve my problem. Thanks!
Had a little issue with the PRO version with it not being able to update. Contacted a very polite customer service and it didn't take long before my issue was solved. I'm actually quite happy with this plugin and just an advice : check their forums for FAQs, often, most of the answers are there.
This plugin isn't the prettiest...but it definitely works. I have the pro version and support has been great. I would recommend it!
This plug in is awesome! I am very pleased with it and it's mechanics. there are a lot of personal touches you can add too; colors, sizes, different types of questions, emails to send the form to, and all forms can be changed separately however you like. I think it's well worth the money. The support is phenomenal and very helpful!! I had a hiccup from a changeover, and the support team was right on it, and helped me get around it within a couple of days!! I would recommend this again and again!
good plugin and great support...very reactive
We used to love Contact Bank. Purchased several keys. Great for clients trying DIY and want to self manage. However, now with every single word press update, our contact forms disappear and contact bank is no where to be found. We have to re-install... And heaven forbid it's one of our PAID VERSIONS.
Functionality is great, but I'm tired of checking websites every couple weeks to make sure all of our contact forms are up and running. Wish I never would have chose this one.
I can't quite give this five stars because there are some things that need improvement. But I have to say overall it is a great plugin and the support group behind it is really stellar too, I had a problem with the plugin sending emails with HTML code in them, I contacted support and they fixed the problem within 24 hours.
The thing that needs improvement, I would like more customization in the form section, especially with the spacing between the elements, I would have liked to compress the form a bit and bring the input elements closer together.
The customer support is professional responsive and helpful!
Thank you for your fast support and solving my problem.
I had lost my plugin-file and after writing my email I was surprised how quick I got my answer and another copy of the zip-file to upload the plugin. What a great service. I really appreciate this!
Sabine from Zurich
The customer support is professional responsive and helpful! Thank you for your fast support!!!
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