Tried several download management plugins, this one had all my required features and then some. Support was quick (above and beyond) to assist with install and enhancement request.
For the parts that work, it's a decent download manager, but it's truly a bad sign when the contact phone number on their website is actually disconnected. That's right - the phone number is no longer in service!
As for their email support (for the paid version, by the way), there was a formatting issue with their "CM Download List" widget that displayed each item side by side with no break in between. After asking me for a link so they could see the issue on my site, the response was "This is too small place for this shortcode...". Seriously? The support engineer apparently does not know the difference between a shortcode and a widget, nor have any concept of responsive design.
I was really impressed how quickly the support team gave me a hand to fix stuff. I am a designer, so sometime my requests are very fussy. However the support team made all of my requests done so quickly. The end result looks amazing. Not only visually, but the plugin's functionality works so smooth and user friendly. I'm a very happy customer. If anyone looking for download plugin, I recommend CM download manager!
I have tried several file manager plugins for WordPress. CM Download Manager
is by far the best plugin that I have tried, and the pro version does have a lot of options.
And, importantly, great and fast support
Loaded with features that really makes one feel that a lot of thinking has gone into this quality product. Excellent response times from support
I've purchased my fair share of plugins for WordPress over the years and have often come up against the brick-wall of plugin support - but not so with this group. Even after 11 months, this group is just as interested in helping me as they were day-one. This is certainly a pleasant surprise.
So far, they have also been very helpful in listening to feedback and feature requests. I've been very pleased with their support. If my clients have need for any of their products, I wouldn't hesitate to order again.
This is a very good and useful plugin! I have used the Pro-version for a while and it is really good. I have also received very good support from the developers.
What a great plug in cmdownloads is and what fantastic support. I needed to create an online document archive, viewable by the public but which members could upload to without logging into the WordPress backend - this plugin does all that and looks great.
I have been running the pro version for the past six months and any issues or question I have had have been answered quickly by support and they have not hesitated to go into my admin area and sort out the problem.
The plugin is easy to set up with lots of configurable options and widgets and shortcodes.
Love the pro version of cmdownloads. Easy to use and good support.
Recently purchased the app and had a small glitch with my Nav menu where the dropdown menu got disabled because of the CM download pro. Contacted the support gave them access and they fixed it right away.
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