The support is very good. Usually receive feedback within minutes.
The product is solid and is only surpassed by the excellent support. It can be a little intimidating at first but security is rarely a simple matter. Invest in the pro version and take some time to learn the product. You will sleep a little better at night.
The plugin has a very complicated admin panel, it's very complicated to set up and configure correctly, throws back hundreds of notifications that are a nightmare to keep track of or even disable... but it is very powerful. If you need a top notch security for a big project than go with BPS. If you just want to secure a simple site than working with this plugin will be a pain and you will be far better off with any of the competitors.
Without any doubt the best security plugin for me and my clients!
Other popular security plugin may be good at protecting as well but they eat up resources.
This plugin have faster firewall with htaceess rule and don't abuse database.
UI may not be good as some other users are complaining but it's nothing to do with functionality.
This plugin has many functions / options, but a terrible and confusing user interface. Removed from my installation.
Top Shelf software affordable for even me. I have been using this for nearly two years. I trust this product and the team behind it. Awesome customer support also.
This plugin leaves me confident that my sites are much better protected. I use the pro version. Regular updates are reassuring, given the ongoing risks.
I've used BPS Pro for 4+ years on about a half-dozen sites. It does a great job of protecting the sites and letting me know if there are issues requiring my attention.
The customer service from the author of this plug-in has been better than I would have ever imagined.
Tried it on a couple of sites - very complex to setup and needed too much of my time to maintain. Then uninstalling was a nightmare and left my themes broken. Got reasonable support but needed huge amounts of my time. There are many other free plugins that do pretty much the same with a one or two click setup
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