RT Media has incredible support. I use this plugin for my site and my entire home page functionality rests on this plugin. When there was a glitch in my site due to an outdated file, RT Media responded within hours and fixed the problem for me—they then told me what steps I should take to update my file to ensure the problem wouldn't happen again. I have two different sites and so many plugins and this was by far the best customer support I have ever received for a wordpress plugin.
Super fast support. Even I use the free version! At the moment ;-)
rtMedia goes the extra mile to support its' clients
I was having a difficult problem dealing with media upload performance and security. rtMedia quickly acknowledged the problem and initiated a coding effort to resolve issue. I received an update today and couldn't be more pleased. Thanks for the effort.
Sorry but i want to try understand. I purchaed theme and its using Rtmedia. Its ok.
My user want to share any video or audi from own iphone or galaxy but cant because rtmedia do not support this format. (captured or saved video or audio by mobile)... rtmedia is thinking us because this encoding bring standadrt. So all files will be mp4... SO
999$/PERMONTH FOR PLATINIUM
Did i understand true? wordpress supports all formats but rtmedia want extra money for this? YES or NO? or my bad english dont undesrstand what i read, maybe?
If its really tue? which planet you living?, WHAT A DIRTY BUSINESS RELATION...
Where is the wordpress soul, we are same non-profit organization, we wish we could pay freelancer developer because everyday someone gets money for plugings. We feel like an kids, first you are showing sugar but when we want , you want money... What a great MARKETING. thank you developer...
Fantastic, keep updated for ever please. Thanks
I tried a bunch of options for handling BuddyPress media, and this was the only one which seemed to behave well.
I was surprised to see so many 1 star reviews on rtMedia. I recently purchased a theme with rtMedia installed and it works great, albeit a few minor annoyances, which is typically the case with just about any plugin. I had some issues with the plugin and support helped me out and they were very nice and went above and beyond.
I even recommended a feature request regarding privacy controls for all updates added to activity feed so that I wouldn't have to use yet another plugin (currently only one available is BuddyPress Activity Privacy) to do something that should be in buddypress core, and rtMedia team is going to implement in a near future update. They already put up on github. Should go live soon in full version. (UPDATE - 12/23/2015: Feature has gone live!) This means rtMedia will also be a replacement for BuddyPress Activity Privacy plugin which is great if you plan on using rtMedia for your buddypress community well into the future. In addition to adding all the Facebook-like media capabilities that it offers, can't really beat it.
My only complaint is that their add-ons are a bit expensive, but honestly any real business running on Buddypress should be able to afford these if they need them, after all they are a business too and naturally need to make money themselves.
Overall I would say rtMedia is a solid plugin that offers a lot, even for the base version. Sure there are some quirks, the add-ons are kind of expensive, etc., but it offers some great functionality, and support was great when I needed their assistance.
Thank you for great features which works very well and is regularly improving.
The support team at rtMedia have been great the fellows really know what they are doing Nitun and Ritesh a big thank you.
The problem I was having was with setup along with data memory the site kept crashing I had asked the fellows for help they asked me for my details so they could inspect the problem as they did. They had corrected the isuse with the site went over the settings they came back to inform me.
I had also learnt there was a problem with the settings with the server PHP settings that had been changed from php.ini. to .user.ini. memory size. I also had learnt with some of the plugins they were causing a problem with loading now that has been all sorted.
It is great to know that there really is support when you need it I would recommend rtMedia to anyone wanting to use them service is great.
Cria galerias no perfil de cada usuário, funciona perfeitamente.
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