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iThemes Security (formerly Better WP Security)

Take the guesswork out of WordPress security. iThemes Security offers 30+ ways to lock down WordPress in an easy-to-use WordPress security plugin.

113141520

197 reviews
Average Rating
4.7 out of 5 stars
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I do not recommend this plugin to the latest updates
By , for WP 3.8.1

I do not recommend this plugin to the latest updates when passed to http://ithemes.com. At this time it is a disaster. Very many errors. Too bad! In the past it was one of the best security plugins.

DON'T upgrade to iThemes!
By , for WP 3.8.1

WP Better Security was a great plugin and it worked very well. Today I have upgraded to iThemes and BOOM!: I was unable to access anymore in my admin page.

QUICK SOLUTION:
1-Connect to your database with something like phpmyadmin
2-go to wm_options table
3-edit the row where option_name = active_plugins
4-copy the text for reference, then delete it
5-save
6-login in your wp admin area
7-use the text you saved as reference in order to reactivate the plugins

Now I have deleted iThemes and I'm looking for a "better security" plugin :P

How to Reinvent the Wheel and Destroy It !!
By , for WP 3.8.1

Original Plugin: 5 stars
We have used this plugin for many years on several networks of sites (approx. 150 sites) with almost zero issues. It WAS an excellent plugin; a security de facto when installing any wordpress site.

Since IThemes debacle: 0 stars
Since it sold its soul to the iThemes concept, it's has been an unmitigated disaster e.g. repeatedly broken numerous sites, unpredictable lockouts, white screens listing multiple errors, problems with dashboard accessibility,corrupting .htaccess, issues with wp-admin etc etc.

We are fortunate to have team members that can rectify such issues quickly but for anyone not experienced, it must be a nightmare!

This is a perfect example of how to re-invent the wheel and make a pile of junk!

How very sad :-(

UPDATING GETS YOU LOCKED OUT
By , for WP 3.8.1

DO NOT UPGRADE TO iTHEMES without backing up your current working version of Better WP Security and reading the latest reviews.

I've never had a problem with this plugin before so made the big mistake of not checking the reviews first. As soon as I upgraded and clicked "Secure your site now", I was automatically logged out. The log-in screen reappeared and I couldn't log back in. Had to get into the back end, delete the plugin and ftp my backup copy of Better WP Security 3.5.5. Everything working nicely now. Think I'll be looking for an alternate plugin now.

Had to delete it from the backend
By , for WP 3.8.1

Better WP Security has been the best security plugin on the market. Today I upgraded to the new iThemes version. My whole admin area was very slow after the upgrade, finally my whole site disappeared. Had to go to the backend via SFTP and delete the plugin. Magically, my site recovered at once and now the admin area works fast again. Well, I have never had an intention to give a one-star rating to any plugin, especially not this one which was once supercool. But now I'm quite angry with the fact that everything needs to be commercialized. Why don't you just say that you want people to pay for the plugin rather than screw up everybody's site to force them to buy the Pro version?

Lost features with upgrade
By , for WP 3.8.1

not going to be removing features, huh? well the ability to hide rename the wp-content folder is gone. and hiding the backend lost the ability to use "admin" and "register". you're not even supposed to use "login"? are you serious?

downgrading back to the previous version and i'm not updating 'til you bring these features back.

I would give 0 stars if I could!
By ,

I really loved Better WP Security, I even donated to its creator. Now however, it seems it is going the wrong direction; and moreover, there isn't any accountability on iThemes' part.

I got problems with the upgrade just like everyone else. And when I had problems, I thought I would wait before writing a review. So eventually iThemes responded with this:

http://wordpress.org/support/topic/common-issues-related-to-40-update-read-first

This what really got me upset. I think iThemes is not taking an responsibility whatsoever for what caused those upgrade problems. What iThemes have in its response is a list of some of the most common problems without a clear explanation on how to fix them. iThemes also states that it is only a small portion of people who have these problems; however for some reason I doubt that (ased on the number of 'low-star' reviews); and I am sure it is easy to create 'high-star' reviews, so I will not trust any high-star reviews until the product is consistent.

iThenmes knows it is a problematic update, they even moderated comments on http://ithemes.com/2014/03/17/better-wp-security-plugin-changing-ithemes-security-need-know/ because of the negative comments they are getting! This company is not handling a stressful situation properly.

I will give it one more day. If the issues persist, then I am off to WordFence or any other Security plugin.

To Chris, the creator of Better WP Security. I had a lot of respect to you, and still do. But make sure you fix your plugin or otherwise your reputation that you worked on for years can be immediately 'tarnished' by bad reviews. I am sure you understand that, especially that you are producing a security plugin where quality is paramount.

It *was* good... iThemes version broke my site too!
By , for WP 3.8.1

I've come to trust the Better WP Security plug-in, so assumed the upgrade would be more or less painless.

Wrong.

Locked out of my site, so I guess it's time to ssh into the back end and disable the plugin directory... hopefully that will fix things and the problems aren't now deeper than that!

Judging from the number of comments since the release, I'm thinking there couldn't have been much in the way of beta testing...

The lowest I'm able to rate appears to be one star... but given the experience I'd really like it to be a big fat 'zero'!

"iThemes Security" what a disaster!
By ,

I have used "Better Word press Security" for quite some time and been very successful with the operation of the plugin, but with the changeover thus far the results are a disaster.

I have recommended the Better Word press Security" plugin to all my clients an all of them no longer have access to there websites. I am now faced with "fix it or I will take my business elsewhere"!

The intent to improve the plugin I'm sure was a well intended effort however after now after everything fails the only way to access your site back end is to ftp in and delete the plugin entirely the result is that we must install some other security plugin to be protected or as has happened the nefarious element trying to break into your site will prevail.

You have single handedly scored more points for the bad guys than any one can imagine or could plan to do.

Please reinstate the previous version for those of us that want to stay in business.

Thanks for the lockout
By , for WP 3.8.1

Update left me with a 404 when trying to access my admin dashboard, effectively locking me out of my own site. As soon as I figure out what to do about this (rather major) problem, I don't believe I'll ever use this plugin again. This is beyond unacceptable.

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