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Plugin Reviews

iThemes Security (formerly Better WP Security)

Protect your WordPress site by hiding vital areas of your site, protecting access to important files, preventing brute-force login attempts, detecting

1135136137358

3576 reviews
Average Rating
4.7 out of 5 stars
- BEWARE -
By , for WP 3.8.1

I can't believe this was released without testing. BEWARE - THIS WILL LOCK YOU OUT OF YOUR SITE AND REMOVE THE LOGIN BY DEFAULT.

The only way to gain access to your dashboard is to disable (rename) the plugin via ftp.

EXTREMELY disappointing and no support from the developer.

iThemes broke it for the $$
By ,

Bugs, bugs and lockouts. BUT, if you go PRO now!, we'll fix it for ya for free. Talk about hostage taking. After updating to the new iThemes Security from my beloved WP Better Security, I was locked out and frantically had to get on the bus with everyone else in trying to get into the dashboard. Now I get to go remove this from all my clients' sites. Yikes!

DO NOT UPDATE to iThemes Security
By ,

WP Better security is my favourite WP plugin till iThemes brought it. Do not update your wp-security to ithemes security, you will loose all the great features especially, hiding your admin login. Keep your current WP-security version.

Developers don't care or bother to fix all of 4.0.5 issues
By ,

This was an excellent plugin until the developers decided to change the name. Then many experienced issues with it. I experienced one of the worst issues that can happen to someone who's not a programmer: I was totally locked out of my website and I had to fix it on my own. That's because no matter how much I tried communicating with them they never gave me an answer. If they want profit by selling tech support they should turn the plugin premium, not riddle it wih issues so people are forced to buy their support.

I recommend that you don't install this plugin if you can avoid it.

Much enraged,

Xondra.

Seriously...
By , for WP 3.8.1

Nuked my admin area. Little did I know it was this plugin that did it, till I ended up removing my installation, reinstalling, restoring from a DB backup, and then installing this plugin again. Even a visit to the dev's website didn't reveal anything that would've tipped me off. It took visiting the forums here before I put 2+2 together, renamed the plugin directory, and finally regained access.

Update nightmare
By , for WP 3.8.1

Clients updating their sites as advised found themselves locked out of admin even without having changed the wp-admin login url in Hide Backend.

I had to delete the plugin via ftp and also (thanks to a forum post) the folder wp-content/uploads/ithemes-security; run WP-Cleanup; re-install the pre-iThemes version of the plugin, activate, deactivate and uninstall it; then install and activate the latest iThemes version 4.0.5 on every site....

This used to be a 5* plugin. I use iThemes BackupBuddy all the time (Developer) and recommend it. I was looking to invest in the developer edition of iThemes Security Pro but this has seriously put me off.

I can't believe this issue did not flag in testing given the number of people affected by the update issue.

Easy to use
By , for WP 3.8.1

Easy to use plugin with clear instructions on what you can do to secure your site.

German Translation?
By , for WP 3.8.1

Hello,
my english is not good, there will be in the future a German translation?

#epicfail
By , for WP 3.8.1

Good Lord, people. Don't you ever test your plugins before announcing an upgrade?

Locked out of my own site because your plugin failed? Now only the hackers can get in. Nice.

Not trusting you with my security again.

Uninstall.

Avoid
By ,

It's not the first time I've been locked out of my admin area by 'Better' WP Security. But it is the last. I've finally got back in and the first thing I did was delete your plugin.

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