Initially I had trouble getting ActiveHelper to work due to a configuration error on my end. I had got in contact with the support team and they were fast and got ActiveHelper up and running in no time. Support even continued to help me out when I had questions about setting up custom offline and welcome messages for my translated chats.
The plug-in is user friendly and my client was extremely happy on how easy it was to teach them how to use the software and teach her agents to use the Support Panel to chat with people.
I would definitely recommend this plug-in to anyone that needs the Live Chat function on their website.
As a health marketing agency we needed a good chat solution to meet the needs of our busy clients. We tried and compared several chat solutions and opted for ActiveHelper. Superior features than most and premium has an excellent price and good value. Customer support is fantastic, very satisfied.
Excelente pluguin, de muy fácil utilización, brindan un soporte muy rápido y confiable, un bajo costo para todo lo que ofrece. Ademas los 30 dias a prueba son excelentes para probar y configurar todo el pluguin antes decomprarlo.
We are using this plugin for a couple of years now and have just updated to the latest version.
We use it on more than 10 sites with various agents and it works absolutely perfect.
Setup is done quickly and you can start your Live Help within minutes. If you want you can customize it's look & feel to your needs.
Also they offer a quick and professional support and a lot of tutorials. *Thumbsup!*
We are in the field of air filters for heat recovery systems. A thechnical product with a lot of technical questions from consumers. Activehelper makes it easy to communicatie with customers at any moment they, or we want. Saves a lot of emails to be answered.
I am new in the field of wordpress and plugins so quite a lack of knowledge. The support department from Activehelper is great. I had an issue when we move our site to another environment. Peter helped us with the code and other things so activehelper worked smooth again like it did before. Great service.
At our company we have tested and have in production this plugin. Their support and ease of use of the plugin is great. Two hard things to find in a plugin.
When you require an effective tool and you need support, you have to pay for it, that is business, not everything free is good. Support is NOT free.
We are glad to pay for it. Keep up with the updates and support!
This system is quite reliable for my company customers, not only for the price, but for the functionality and usability. The multiple domains feature with a single license makes the possibility for a company runs differents sites for different services or products. Highly recommended.
Este sistema es bastante confiable para mis clientes de la empresa, no sólo por el precio, sino por la funcionalidad y facilidad de uso. La característica de dominios múltiples con una sola licencia permite la posibilidad de que una compañía opere sitios diferentes para distintos servicios o productos. Muy recomendable.
The cost is more than excellent!! and the support is amazing, they have solved all my doubts.
Active Helper worked flawlessly with my iMac.
This plugin has very nice features. You can know where the users you're having a chat with come from. It's also cool to be able to send pictures or links to assist your client better. I'd recommend it for any ecommerce site.
I have tried many live chat without any luck before to try activehelper live chat, this is the best live chat plugin for wordpress.
I would recommend this plugin to anyone needing a live chat on wordpress. The s support is excellent and they are always willing to help out.
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