Title: zumrob's Replies | WordPress.org --- # zumrob [ ](https://wordpress.org/support/users/zumrob/) * [Profile](https://wordpress.org/support/users/zumrob/) * [Topics Started](https://wordpress.org/support/users/zumrob/topics/) * [Replies Created](https://wordpress.org/support/users/zumrob/replies/) * [Reviews Written](https://wordpress.org/support/users/zumrob/reviews/) * [Topics Replied To](https://wordpress.org/support/users/zumrob/replied-to/) * [Engagements](https://wordpress.org/support/users/zumrob/engagements/) * [Favorites](https://wordpress.org/support/users/zumrob/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Paid Subscribers not appearing as subscribers](https://wordpress.org/support/topic/paid-subscribers-not-appearing-as-subscribers/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/paid-subscribers-not-appearing-as-subscribers/#post-18293821) * Thanks for looking * site is wsmfhs.wordpress.com (or wsmfhs.org) * Think I was mistaken about the e-mailing (not sure it ever worked) – so it is just the confusion that the paid subscribers do not now appear with the rest of the subscribers and whether posts with a visibility of Subscribers be seen by Paid Subscribers or have I got to use the Everybody option? * I was not even sure that this was a Jetpack issue (it may be a WordPress change)– but it had just been upgraded before this issue happened. * Rob Clarke * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction] “Username field is empty” error when logging in via PMS](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/#post-18259096) * I’ll take a note of that. * Thanks * Rob * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction] “Username field is empty” error when logging in via PMS](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/#post-18258034) * Thanks for your assistance. If this ever gets fixed – how would we know? Do you or WordPress issue release notes – I’ve noticed changes on WordPress.com itself outside of it’s published versions that don’t seem to be documented. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction] “Username field is empty” error when logging in via PMS](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/#post-18254160) * Hello * It comes under Jetpack, Settings, under the Security tab entitled “Brute Force Detection” * Jetpack was automatically enabled with the WordPress.com site – we are on the“ Business” plan * I had assumed that it was a standard feature on all WordPress.com sites. * Thanks * Rob * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction] “Username field is empty” error when logging in via PMS](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/#post-18250447) * Got same error on different browsers and the phone – plus got on staging site when disabled all other plug-ins. * May have found the problem though … * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/Security-Setting- WAF.jpg?ssl=1) * Turned off the “Enable brute force login protection” option – issue seems to have gone away -so maybe PMS is clashing with the Firewall. Has no one else reported this issue? Ideally I suppose we should have this option set. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction] “Username field is empty” error when logging in via PMS](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/) * Thread Starter [zumrob](https://wordpress.org/support/users/zumrob/) * (@zumrob) * [1 year, 4 months ago](https://wordpress.org/support/topic/username-field-is-empty-error-when-logging-in-via-pms/#post-18247192) * Thanks for the response – here are the plug-ins installed (Plus the main settings for PMS) * I did try disabling everything and changing to another standard theme (we are using Assembler) on our staging site – but it absolutely wrecked everything and I cannot afford to do it on the main site. * I do get the same problem on a browser with no security extensions installed. * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/PMS-TS-001-1.jpg? ssl=1) * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/PMS-TS-001-2.jpg? ssl=1) * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/PMS-TS-001-3.jpg? ssl=1) * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/PMS-TS-001-4.jpg? ssl=1) * ![](https://i0.wp.com/wsmfhs.org/wp-content/uploads/2025/01/PMS-TS-001-5.jpg? ssl=1) * I don’t really want to use the “Redirect Default WordPress Pages” option. Some of our members use other WordPress sites and will appreciate the Single Sign On option. * Our login screen is wsmfhs.org/login * Logging in to the system has been our biggest problem with WordPress. I originally went to PMS because we needed to restrict content to our members who pay membership fee via a wide variety of means – but have found that one the whole it is easier to login with – not so many WordPress screens to confuse them! But maybe I am doing it all wrong! * Thanks once again Viewing 6 replies - 1 through 6 (of 6 total)