Title: zenbob1's Replies | WordPress.org

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# zenbob1

  [  ](https://wordpress.org/support/users/zenbob1/)

 *   [Profile](https://wordpress.org/support/users/zenbob1/)
 *   [Topics Started](https://wordpress.org/support/users/zenbob1/topics/)
 *   [Replies Created](https://wordpress.org/support/users/zenbob1/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/zenbob1/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/zenbob1/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/zenbob1/engagements/)
 *   [Favorites](https://wordpress.org/support/users/zenbob1/favorites/)

 Search replies:

## Forum Replies Created

Viewing 8 replies - 1 through 8 (of 8 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Woo Manage Fraud Orders] Still works despite lack of updates](https://wordpress.org/support/topic/still-works-despite-lack-of-updates-2/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/still-works-despite-lack-of-updates-2/#post-18127886)
 * [@blueblue5](https://wordpress.org/support/users/blueblue5/) we disabled the 
   plugin because all of the cancelled orders turned out to be from Google. They
   test your site with these orders, and if you block them there is a chance of 
   them suspending your merchant account. Besides the Google test orders, we had
   no other repeat offenders to block so we did not require the plugin.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Woo Manage Fraud Orders] Still works despite lack of updates](https://wordpress.org/support/topic/still-works-despite-lack-of-updates-2/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [2 years ago](https://wordpress.org/support/topic/still-works-despite-lack-of-updates-2/#post-17709048)
 * Turns out, cancelled orders from “johnsmith” and storebotmail.joonix.net domain
   are from Google! Don’t block them, apparently it could lead to having your merchant
   account suspended, and you won’t be able to advertise.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Helpie FAQ — Accordion, Docs & Knowledge Base] Helpie-faq disables Boldgrid editor](https://wordpress.org/support/topic/helpie-faq-disables-boldgrid-editor-2/)
 *  [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/helpie-faq-disables-boldgrid-editor-2/#post-16140813)
 * I am also ready for a different accordion FAQ plugin. My site is too slow to 
   wait around for disabling the Helpie-FAQ plugin every time I need to edit a page
   with boldgrid.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Post and Page Builder by BoldGrid - Visual Drag and Drop Editor] Helpie FAQ plugin disables Bold-Grid editor](https://wordpress.org/support/topic/helpie-faq-plugin-disables-bold-grid-editor/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/helpie-faq-plugin-disables-bold-grid-editor/#post-15871859)
 * Yep, I get the same symptom, Add Block does not open the block interface.
 * Thanks for entering the issue. Maybe its something the Helpie FAQ folks can address.
   Please ask your engineers to give them any tips if they have ideas of how to 
   work around this.
 * Thank you for the excellent support!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Post and Page Builder by BoldGrid - Visual Drag and Drop Editor] Helpie FAQ plugin disables Bold-Grid editor](https://wordpress.org/support/topic/helpie-faq-plugin-disables-bold-grid-editor/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/helpie-faq-plugin-disables-bold-grid-editor/#post-15858166)
 * Thank you for the quick reply! I believe that despite the Post and Page Builder
   being selected, the Boldgrid functionality is not present. A quick sign of trouble
   is the missing device view icons (large view, desktop, tablet, phone), and clicking
   the Add Block button does nothing. However, the Add Media button brings up the
   expected interface.
    In addition to changing the default editor settings, I tried
   switching to WordPress Editor and back to Boldgrid but it doesn’t fix it.
    -  This reply was modified 3 years, 9 months ago by [zenbob1](https://wordpress.org/support/users/zenbob1/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Post and Page Builder by BoldGrid - Visual Drag and Drop Editor] Changing Primary menu sub menu pull down icon for mobile](https://wordpress.org/support/topic/changing-primary-menu-sub-menu-pull-down-icon-for-mobile/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/changing-primary-menu-sub-menu-pull-down-icon-for-mobile/#post-15675680)
 * That did the trick, thank you so much Joseph! I really appreciate the help.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Helpie FAQ — Accordion, Docs & Knowledge Base] Helpie-faq disables Boldgrid editor](https://wordpress.org/support/topic/helpie-faq-disables-boldgrid-editor/)
 *  Thread Starter [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/helpie-faq-disables-boldgrid-editor/#post-14584794)
 * Thank you for the fast response!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Buy X Get Y Free by StorePro] No products showing up](https://wordpress.org/support/topic/no-products-showing-up/)
 *  [zenbob1](https://wordpress.org/support/users/zenbob1/)
 * (@zenbob1)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/no-products-showing-up/#post-14315245)
 * It also appears that the product search won’t find “Private” products. This makes
   it difficult to setup and test without a sandbox instance of your site. It would
   also be great if the promotional product could be a private or hidden item since
   in my case its not something that can be ordered separately.
    Edit: I made the
   promotional item public and the plug-in finds it when hidden. Great!
    -  This reply was modified 5 years, 1 month ago by [zenbob1](https://wordpress.org/support/users/zenbob1/).

Viewing 8 replies - 1 through 8 (of 8 total)