Title: yardtroubles's Replies | WordPress.org --- # yardtroubles [ ](https://wordpress.org/support/users/yardtroubles/) * [Profile](https://wordpress.org/support/users/yardtroubles/) * [Topics Started](https://wordpress.org/support/users/yardtroubles/topics/) * [Replies Created](https://wordpress.org/support/users/yardtroubles/replies/) * [Reviews Written](https://wordpress.org/support/users/yardtroubles/reviews/) * [Topics Replied To](https://wordpress.org/support/users/yardtroubles/replied-to/) * [Engagements](https://wordpress.org/support/users/yardtroubles/engagements/) * [Favorites](https://wordpress.org/support/users/yardtroubles/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor] No QR Code Generated](https://wordpress.org/support/topic/no-qr-code-generated/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-qr-code-generated/#post-17208879) * Hmmm…is this monitored at all? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/page/2/#post-17202627) * OK, I think I’m beginning to see part of the problem. Somehow I stumbled onto the wrong support site. I am VERY sorry for wasting your time! * I’m using the plugin called “two factor” of which the current version is 0.8.2. I’ll now go slink off to a corner and find the RIGHT plug-in’s website. * (Yes…very embarrassed!) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/page/2/#post-17202589) * When visiting the wp-admin/admin.php?page=two-factor-auth-user Link, I get the same error (you are not authorized to access this page). * The root of this whole issue isn’t really the lack of menu (although that would be good, and I’ll keep trying your suggestions); it is that the two factor QR code isn’t being properly displayed on the site for my users when they register. When I try it for myself (by resetting my two factor app code), the plugin initially generates a QR code that is 1/8th (approximately) the size I would expect to see. And then it doesn’t generate at all. This is on a page with the short code embedded. On the user profile itself, I can still see the QR code. * I’m not sure if the issues are interrelated or not. But just wanted to make sure you were aware. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17194539) * They do. I can’t post a picture or I’d show the screen capture. My Admin role has all 437 rights, and the standard user has the “Read” permission and “Level 0”. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17193997) * I have. That’s what I used to confirm that things are set up correctly on the front end. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17193984) * I still get “Sorry, you are not allowed to access this page.” I’m trying to debug. So far, the file and folder permissions on the backend seem to be configured properly. And I made sure the Admin role has all possible permissions on the front end. So now I’m really confused. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17192903) * I get an error that says “Sorry, you are not authorized to access this page.” * That’s really strange, too. If there was a permissions issue at the file level, the plugin shouldn’t work. So, it must be a permission issue in WordPress. But I’m an admin. I’ll have to try to dig into this further. If you have any suggestions for where to look, I’m open to them (and they are VERY much appreciated!). - This reply was modified 2 years, 9 months ago by [yardtroubles](https://wordpress.org/support/users/yardtroubles/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17190227) * Just tried setting up a separate admin, still no luck. * It’s weird. I can’t edit the settings, but Two Factor works properly, including generating the QR code to register with my authenticator, E-mailing codes, and validating logins using the corresponding codes. But I have 2 issues: 1. The aforementioned lack of the ability to configure any of the Two Factor settings since the menu item is missing, and 2. The inability to have the QR code display for new users when the short code is embedded in a particular account management page. * Any other ideas as to how to debug? Is there a default URL that usually brings up the settings page? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17186661) * No, it’s still not there. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Two Factor Authentication] No Menu Item](https://wordpress.org/support/topic/no-menu-item-2/) * Thread Starter [yardtroubles](https://wordpress.org/support/users/yardtroubles/) * (@yardtroubles) * [2 years, 9 months ago](https://wordpress.org/support/topic/no-menu-item-2/#post-17181315) * David, * Thanks for the reply. Mine is a single site. Yup, I’m looking for the Two Factor menu item in the main (top level) menu. It’s simply not there. * I even tried switching to Troubleshooting mode and disabling all of my plugins, but its not there. It’s strange, because the functionality works OK when users login. But I’m also having an issue where the QR code isn’t generated on my site’s page where users maintain their accounts and configure 2FA for the first time. - This reply was modified 2 years, 9 months ago by [yardtroubles](https://wordpress.org/support/users/yardtroubles/). Viewing 10 replies - 1 through 10 (of 10 total)