Title: wwebupoe's Replies | WordPress.org --- # wwebupoe [ ](https://wordpress.org/support/users/wwebupoe/) * [Profile](https://wordpress.org/support/users/wwebupoe/) * [Topics Started](https://wordpress.org/support/users/wwebupoe/topics/) * [Replies Created](https://wordpress.org/support/users/wwebupoe/replies/) * [Reviews Written](https://wordpress.org/support/users/wwebupoe/reviews/) * [Topics Replied To](https://wordpress.org/support/users/wwebupoe/replied-to/) * [Engagements](https://wordpress.org/support/users/wwebupoe/engagements/) * [Favorites](https://wordpress.org/support/users/wwebupoe/favorites/) Search replies: ## Forum Replies Created Viewing 7 replies - 1 through 7 (of 7 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 2 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15386465) * Hello again. * I changed the value for “wc_facebook_external_business_id” in my options.php and then run the whole process again and now it seems that everything works ok. * If I ever have a problem I will let you know. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 2 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15386164) * Hello. * I will do the things you suggested and I will let you know soon. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 2 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15366136) * Hello. again. * Have been a few days without an answer… What are the next steps?? * Thanx * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 2 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15347425) * Hello again. * I did all the steps that you wrote, but unfortunately nothing changed. Still get the same error (Could not retrieve installation IDs) I did the process in incognito browser….. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15341561) * Hello. * I deactivated NinjaFirewall (WP Edition) and tried the whole process all over again (in Private Window), and still have the same problem…. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15340163) * Hello. * This is me System report For security reasons I have deleted the WordPress address and Site address * ``` ### WordPress Environment ### WordPress address (URL): xxx Site address (URL): xxx WC Version: 6.1.1 REST API Version: ✔ 6.1.1 WC Blocks Version: ✔ 6.5.2 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: el External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.21 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.78.0 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.7.35 Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.1.1 WC Database Prefix: wp_ Total Database Size: 11.60MB Database Data Size: 9.82MB Database Index Size: 1.78MB wp_woocommerce_sessions: Data: 0.53MB + Index: 0.02MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 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+ Engine MyISAM wp_wt_iew_action_history: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_wt_iew_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_indexable: Data: 0.17MB + Index: 0.07MB + Engine MyISAM wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.03MB + Engine MyISAM wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_seo_links: Data: 0.07MB + Index: 0.02MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### attachment: 266 custom_css: 1 customize_changeset: 26 elementor_library: 1 footer: 5 header: 1 nasa_block: 2 nasa_pin_pb: 12 nav_menu_item: 38 page: 73 portfolio: 11 post: 21 product: 89 product_variation: 156 revision: 219 shop_coupon: 1 shop_order: 3 wpcf7_contact_form: 6 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (27) ### InfiniteWP - Client: by Revmakx – 1.9.6 Classic Editor: by WordPress Contributors – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.5.4 Elementor: by Elementor.com – 3.5.5 Envato Market: by Envato – 2.0.7 Products & Order Export for WooCommerce: by WPWhale – 1.8 Facebook for WooCommerce: by Facebook – 2.6.9 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.9 Health Check & Troubleshooting: by Η κοινότητα WordPress.org – 1.4.5 Smash Balloon Instagram Feed: by Smash Balloon – 2.9.10 WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.23.2 Loco Translate: by Tim Whitlock – 2.5.8 Mailchimp for WooCommerce: by Mailchimp – 2.5.4 Nasa Core: by NasaTheme – 4.6.9 NinjaFirewall (WP Edition): by The Ninja Technologies Network – 4.5 NinjaScanner: by The Ninja Technologies Network – 3.0.9 Slider Revolution: by ThemePunch – 6.5.9 WooCommerce Admin: by WooCommerce – 3.1.0 WooCommerce Extra Charges To Payment Gateway (Standard): by hemsingh1 – 1.0.12.9 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce Shipping & Tax: by WooCommerce – 1.25.22 WooCommerce: by Automattic – 6.1.1 Yoast SEO: by Team Yoast – 18.0 WP Hide & Security Enhancer: by Nsp Code – 1.7.6 WPCore Plugin Manager: by Stuart Starr – 1.9.1 YITH WooCommerce Compare: by YITH – 2.10.0 ### Inactive Plugins (9) ### 10Web Social Photo Feed: by 10Web – 1.4.33 Automatic Translate Addon For Loco Translate: by Cool Plugins – 2.2.3 BEA - Fix Loco Translate: by Be API Technical team – 1.1.1 Better Search Replace: by Delicious Brains – 1.3.4 Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.56 Hello Dolly: by Matt Mullenweg – 1.7.2 Search & Replace: by Inpsyde GmbH – 3.2.1 WordPress Reset: by Aristeides Stathopoulos Matt Martz – 1.4.2 YITH WooCommerce Wishlist: by YITH – 3.5.0 ### Dropin Plugins (1) ### maintenance.php: maintenance.php ### Must Use Plugins (5) ### 0-ninjafirewall.php: by The Ninja Technologies Network – 1.0 Elementor Safe Mode: by Elementor.com – 1.0.0 Health Check Troubleshooting Mode: by – 1.7.2 InfiniteWP - Client Loader: by Revmakx – wp-hide-loader.php: by – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #248 - /shop-2/ Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #3596 - /terms/ ### Theme ### Name: Elessi Child Theme Version: 1.0 Author URL: http://www.nasatheme.com Child Theme: ✔ Parent Theme Name: Elessi Theme Parent Theme Version: 4.6.9 Parent Theme Author URL: https://nasatheme.com WooCommerce Support: ✔ ### Templates ### Overrides: elessi-theme/woocommerce/archive-product.php elessi-theme/woocommerce/cart/cart-shipping.php elessi-theme/woocommerce/cart/cart.php elessi-theme/woocommerce/cart/cross-sells.php elessi-theme/woocommerce/cart/mini-cart.php elessi-theme/woocommerce/checkout/form-checkout.php elessi-theme/woocommerce/checkout/form-coupon.php elessi-theme/woocommerce/checkout/review-order.php elessi-theme/woocommerce/checkout/thankyou.php elessi-theme/woocommerce/content-product.php elessi-theme/woocommerce/content-single-product.php elessi-theme/woocommerce/content-widget-price-filter.php elessi-theme/woocommerce/content-widget-product.php elessi-theme/woocommerce/global/breadcrumb.php elessi-theme/woocommerce/global/form-login.php elessi-theme/woocommerce/global/quantity-input.php elessi-theme/woocommerce/loop/add-to-cart.php elessi-theme/woocommerce/loop/loop-end.php elessi-theme/woocommerce/loop/loop-start.php elessi-theme/woocommerce/loop/pagination.php elessi-theme/woocommerce/loop/result-count.php elessi-theme/woocommerce/myaccount/form-login.php elessi-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php elessi-theme/woocommerce/single-product/meta.php elessi-theme/woocommerce/single-product/product-image.php elessi-theme/woocommerce/single-product/product-thumbnails.php elessi-theme/woocommerce/single-product/related.php elessi-theme/woocommerce/single-product/tabs/additional-information.php elessi-theme/woocommerce/single-product/tabs/tabs.php elessi-theme/woocommerce/single-product/up-sells.php elessi-theme/woocommerce/single-product-reviews.php elessi-theme/woocommerce/single-product.php ### Action Scheduler ### Complete: 14 Oldest: 2022-02-07 10:51:34 +0200 Newest: 2022-02-08 09:13:42 +0200 Failed: 1 Oldest: 2021-05-03 10:00:40 +0300 Newest: 2021-05-03 10:00:40 +0300 ### Status report information ### Generated at: 2022-02-08 09:14:07 +02:00 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/) * Thread Starter [wwebupoe](https://wordpress.org/support/users/wwebupoe/) * (@wwebupoe) * [4 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-57/#post-15337119) * Hi. * I don’t get any Fatal Errors. After pressing the “Done” button it redirected me to [https://www.facebook.com/dialog/oauth/business/cancel/?app_id=xxxxxxxx](https://www.facebook.com/dialog/oauth/business/cancel/?app_id=xxxxxxxx) This is the error I get [https://snipboard.io/xtPYse.jpg](https://snipboard.io/xtPYse.jpg) Viewing 7 replies - 1 through 7 (of 7 total)