Title: WPStore Team's Replies | WordPress.org --- # WPStore Team [ ](https://wordpress.org/support/users/wpstore/) * [Profile](https://wordpress.org/support/users/wpstore/) * [Topics Started](https://wordpress.org/support/users/wpstore/topics/) * [Replies Created](https://wordpress.org/support/users/wpstore/replies/) * [Reviews Written](https://wordpress.org/support/users/wpstore/reviews/) * [Topics Replied To](https://wordpress.org/support/users/wpstore/replied-to/) * [Engagements](https://wordpress.org/support/users/wpstore/engagements/) * [Favorites](https://wordpress.org/support/users/wpstore/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/users/wpstore/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/wpstore/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Additional text fields](https://wordpress.org/support/topic/additional-text-fields/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [10 years, 7 months ago](https://wordpress.org/support/topic/additional-text-fields/#post-6952718) * Hi, * Thank you for trying out TotalPoll Lite. * For the current version, You will need a customized addon in addition to the pro version. * But currently, The Beta version of TotalPoll Pro is there, And it already have this feature, So you can purchase the pro version and contact us after that with the purchase key and we will provide you with the beta version that has that feature. * Best Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Dilemma](https://wordpress.org/support/topic/dilemma-2/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [10 years, 11 months ago](https://wordpress.org/support/topic/dilemma-2/#post-6536666) * Hi, * Thank you for your interest! * Could you please clarify your need ? Maybe an example ? * Best Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Getting 500 error when trying to use photo contest template](https://wordpress.org/support/topic/getting-500-error-when-trying-to-use-photo-contest-template/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [10 years, 11 months ago](https://wordpress.org/support/topic/getting-500-error-when-trying-to-use-photo-contest-template/#post-6532971) * Hi Omar, * It seems you have purchased the wrong version of Starter Bundle, The one you bought is specified for the Pro version, We will change your purchase to the right one if you contacted us via our [support center](http://support.wpsto.re) with your email address. * Best Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Results not displaying](https://wordpress.org/support/topic/results-not-displaying-1/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years ago](https://wordpress.org/support/topic/results-not-displaying-1/#post-6359441) * Hi there, * Thank you for using TotalPoll! * Please open a [support ticket](http://support.wpsto.re/). * Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Limiting poll responses by user](https://wordpress.org/support/topic/limiting-poll-responses-by-user/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 1 month ago](https://wordpress.org/support/topic/limiting-poll-responses-by-user/#post-6293422) * Hello, * Thank you for purchasing TotalPoll Pro! * User vote once per poll addon supposed to block revoting by the same user whatever the browser is. * Please go to Polls -> Addons and make sure that both “User Limitations” and “ Vote Once Per User” are activated. Also, In the poll edit page, Make sure that“ Only logged in users can vote” under limitation tab is checked. * If you still have problems, Please contact us through our [support center](http://support.wpsto.re). * Best Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Limiting poll responses by user](https://wordpress.org/support/topic/limiting-poll-responses-by-user/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 1 month ago](https://wordpress.org/support/topic/limiting-poll-responses-by-user/#post-6293200) * Hi, * Thank you for your interest! * TotalPoll Lite doesn’t provide many security layers, Unlike the pro version which provides some other layers like IP address. * If you want to do one vote per registered user you should have the following : 1. [TotalPoll Pro](https://wordpress.org/support/users/wpstore/replies/codecanyon.net/item/totalpoll-pro-wordpess-poll-plugin/7647147?ref=wpstore)( To let addons system work) 2. [“User vote once per poll” addon](http://wpsto.re/addons/downloads/one-vote-per-user/) * Best Regards, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[TotalPoll for Polls and Contests] Fantastic Plugin For Basic Polls](https://wordpress.org/support/topic/fantastic-plugin-for-basic-polls/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 1 month ago](https://wordpress.org/support/topic/fantastic-plugin-for-basic-polls/#post-7977047) * Thank you very much! * Our pleasure 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] problems with WP super cache](https://wordpress.org/support/topic/problems-with-wp-super-cache-2/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 4 months ago](https://wordpress.org/support/topic/problems-with-wp-super-cache-2/#post-5951731) * Hi there, * Thank you for using TotalPoll! * We missed your ticket, sorry about that! Please use our [support center](http://support.wpsto.re) the next time 🙂 * Concerning Super Cache, you’ve to enable “dynamic cache” and “late init” in the advanced tab then flush the cache and try again. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] problems with WP super cache](https://wordpress.org/support/topic/problems-with-wp-super-cache-2/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 4 months ago](https://wordpress.org/support/topic/problems-with-wp-super-cache-2/#post-5951732) * Hi there, * Thank you for using TotalPoll! * We missed your ticket, sorry about that! Please use our [support center](http://support.wpsto.re) the next time 🙂 * Concerning Super Cache, you’ve to enable “dynamic cache” and “late init” in the advanced tab then flush the cache and try again. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] tempalate and report](https://wordpress.org/support/topic/tempalate-and-report/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 4 months ago](https://wordpress.org/support/topic/tempalate-and-report/#post-5931298) * Hey, * Thank you for using TotalPoll. * You can get some templates for your “Lite” version from [our addons store](http://wpsto.re/addons). * Actually, We offer the logs in CSV within the [Pro Version](http://codecanyon.net/item/totalpoll-pro-wordpess-poll-plugin/7647147?ref=wpstore). * Best Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Will your poll plug-in…](https://wordpress.org/support/topic/will-your-poll-plug-in/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 5 months ago](https://wordpress.org/support/topic/will-your-poll-plug-in/#post-5747246) * Hi, * Could you please explain more? * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Templates only work with pro version?](https://wordpress.org/support/topic/templates-only-work-with-pro-version/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 5 months ago](https://wordpress.org/support/topic/templates-only-work-with-pro-version/#post-5765428) * Hi there, * Sorry for the late reply! * Yes, you’ve to use Pro version. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Change colors of vote results](https://wordpress.org/support/topic/change-colors-of-vote-results/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 5 months ago](https://wordpress.org/support/topic/change-colors-of-vote-results/#post-5882171) * Hi there, * In fact, this feature can be added easily without updating TotalPoll, you just have to customize your template. Please contact us if you are interested. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[TotalPoll for Polls and Contests] Impossible activation](https://wordpress.org/support/topic/impossible-activation/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 8 months ago](https://wordpress.org/support/topic/impossible-activation/#post-5587507) * Hi, * Thank you for using TotalPoll. * Please try deactivating wp-polls plugin and see if it works. * Best Regards, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[TotalPoll for Polls and Contests] After bad initial start, up and running great!](https://wordpress.org/support/topic/failure-of-plugin/) * [WPStore Team](https://wordpress.org/support/users/wpstore/) * (@wpstore) * [11 years, 8 months ago](https://wordpress.org/support/topic/failure-of-plugin/#post-7907787) * We are happy to hear that! * Good luck 🙂 Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/users/wpstore/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/wpstore/replies/page/2/?output_format=md)