Title: wpenginebrandon's Replies | WordPress.org

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# wpenginebrandon

  [  ](https://wordpress.org/support/users/wpenginebrandon/)

 *   [Profile](https://wordpress.org/support/users/wpenginebrandon/)
 *   [Topics Started](https://wordpress.org/support/users/wpenginebrandon/topics/)
 *   [Replies Created](https://wordpress.org/support/users/wpenginebrandon/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/wpenginebrandon/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/wpenginebrandon/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/wpenginebrandon/engagements/)
 *   [Favorites](https://wordpress.org/support/users/wpenginebrandon/favorites/)

 Search replies:

## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Call to undefined function get_header()](https://wordpress.org/support/topic/call-to-undefined-function-get_header-10/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/call-to-undefined-function-get_header-10/#post-7241263)
 * Hello [@carlossc](https://wordpress.org/support/users/carlossc/) !
 * Can you open up the developer console in your browser when attempting to view
   your site and provide any errors that you see there? You can do this by just 
   right clicking anywhere on the page and selecting **Inspect** . You can then 
   click on the console tab in the new window that opens at the bottom of the page.
 * My assumption is that something is trying to load the index.php file directly
   causing none of the built in function to load which then causes PHP to say….”
   I don’t know what this is” hence the undefined error.
 * Cheers!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Anybody ever get this error?“images.jpeg” has failed to upload due to an error U](https://wordpress.org/support/topic/anybody-ever-get-this-errorimagesjpeg-has-failed-to-upload-due-to-an-error-u/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/anybody-ever-get-this-errorimagesjpeg-has-failed-to-upload-due-to-an-error-u/#post-7242085)
 * Hello [@astaff](https://wordpress.org/support/users/astaff/) !
 * I would recommend taking a read over the following older post: [https://wordpress.org/support/topic/unable-to-create-directory-wp-contentuploads-1?replies=23](https://wordpress.org/support/topic/unable-to-create-directory-wp-contentuploads-1?replies=23)
 * You are most likely facing a permissions issue with your directory structure.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can't get into my dashboard](https://wordpress.org/support/topic/cant-get-into-my-dashboard-4-2/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cant-get-into-my-dashboard-4-2/#post-7241260)
 * Hello [@aruraza](https://wordpress.org/support/users/aruraza/)!
 * If you have recently made any changes to your .htaccess, I would revert them 
   and check to see if the site loads. Otherwise, your best bet is to either check
   the error logs for the 500 error or contact your hosting provider. There may 
   be a bigger server issue at play that is outside of your install. Have you made
   any recent changes? Plugin updates, theme updates, .htaccess changes, etc?
 * Cheers!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241679)
 * My apologies for that [@fndtn357](https://wordpress.org/support/users/fndtn357/)!
 * To further elaborate on your issue though, I would make sure that your site and
   home URL that are set in your database are in line with any 301 redirects that
   you have in your .htaccess file. I believe w3 total cache modifys the .htaccess
   as well as the wp-config.php file. I am willing to bet that somewhere you have
   a redirect to non-www, but your site and home url are set to use the www version
   or vice versa.
 * Cheers!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241668)
 * Thanks for staying on top of the security and for correcting my mistake! My apologies
   for requesting that just trying to help. Appreciate the explanation and follow
   up. I am very new to getting involved in the forums.
 * Cheers!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241662)
 * Hello, I would never do anything with that information nor did I copy it. I was
   assuming that is would get removed before posting. I mainly wanted to see what
   extra defines were set to see if there was any extra stuff in there from a plugin
   that may be causing an issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241653)
 * Thanks for providing that information, but I would recommend that you delete 
   the password and username information in the post so that it is not publicly 
   viewable.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241648)
 * If you simply want to disable the plugin and you have shell access, you can also
   utilize wp-cli to deactivate the plugin.
 * `wp plugin list` in order to get the exact name of the w3 total cache plugin.
 * `wp plugin deactivate PLUGINNAME` in order to deactivate the given plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[W3 Total Cache] unable to access site as admin](https://wordpress.org/support/topic/unable-to-access-site-as-admin/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/unable-to-access-site-as-admin/#post-7241645)
 * Hello there,
 * Can you copy and paste the contents of your .htaccess file as well as your wp-
   config.php file for review?
 * Also, please ensure that your site and home url are set to use your domain and
   not a temporary domain of sorts.
 * Cheers!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Website very slow after uploading it online.](https://wordpress.org/support/topic/website-very-slow-after-uploading-it-online/)
 *  [wpenginebrandon](https://wordpress.org/support/users/wpenginebrandon/)
 * (@wpenginebrandon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/website-very-slow-after-uploading-it-online/#post-7241636)
 * Hello Smolikas!
 * I would recommend running your site through ebpagetest.org or even gtmetrix.com!!_[
   Link redacted]_ also has a speed test tool that you can use for free which can
   be found here: _[Link redacted]_
 * My first thought, would be to check the amount of autoloaded data within your
   database. Are you receiving a high TTFB (time to first byte) value when running
   your site through _[Link redacted]_
 * If you have access to the mysql database command line, you can run a query like
   the following to check on the amount of autoloaded data:`SELECT LENGTH(option_value),
   option_name FROM wp_options WHERE autoload='yes' ORDER BY length(option_value)
   DESC LIMIT 20;`
 * The above will show you the top 20 rows in the wp_options table with the highest
   amount of autoloaded data which is loaded prior to the page loading and could
   indeed be the issue. Other times, I have seen plugins create issues with page
   loads due to long/inefficient queries. You can also try to set your theme to 
   default and check the load times with all plugins active but your theme set to
   default. If the time has still not improved, you will likely want to begin disabling
   plugins in groups of 3 to narrow down the culprit.
 * As a friendly trick, when you are testing the site speed on _[Link redacted]_,
   you may notice that your site seems to get faster after repetitive tests. Don’t
   be fooled! This is due to caching and you will want to append a random query 
   string to the end of the domain such as the following: /?abc , where abc changes
   after every test. This will force the results to not be cached and you will continuously
   obtain accurate readings.
 * Looking forward to your reply!
    Cheers!

Viewing 10 replies - 1 through 10 (of 10 total)