Title: wpdesk's Replies | WordPress.org

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# wpdesk

  [  ](https://wordpress.org/support/users/wpdesk/)

 *   [Profile](https://wordpress.org/support/users/wpdesk/)
 *   [Topics Started](https://wordpress.org/support/users/wpdesk/topics/)
 *   [Replies Created](https://wordpress.org/support/users/wpdesk/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/wpdesk/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/wpdesk/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/wpdesk/engagements/)
 *   [Favorites](https://wordpress.org/support/users/wpdesk/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/users/wpdesk/replies/page/2/?output_format=md)
[→](https://wordpress.org/support/users/wpdesk/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shipping Live Rates and Access Points for UPS for WooCommerce] Incorrect international rates & service codes in API requests](https://wordpress.org/support/topic/of-boxes-calculation/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/of-boxes-calculation/#post-14993042)
 * The plugin uses the correct service codes.
 * PickupType has no effect on the service codes. PickupType affects the prices.
 * Please check API response for service 08 – UPS Worldwide Expedited:
 *     ```
       <RatedShipment>
           <Service>
             <Code>08</Code>
           </Service>
           <RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning>
           <BillingWeight>
             <UnitOfMeasurement>
               <Code>LBS</Code>
             </UnitOfMeasurement>
             <Weight>2.0</Weight>
           </BillingWeight>
           <TransportationCharges>
             <CurrencyCode>USD</CurrencyCode>
             <MonetaryValue>130.06</MonetaryValue>
           </TransportationCharges>
           <ServiceOptionsCharges>
             <CurrencyCode>USD</CurrencyCode>
             <MonetaryValue>0.00</MonetaryValue>
           </ServiceOptionsCharges>
           <TotalCharges>
             <CurrencyCode>USD</CurrencyCode>
             <MonetaryValue>130.06</MonetaryValue>
           </TotalCharges>
           <GuaranteedDaysToDelivery/>
           <ScheduledDeliveryTime/>
           <RatedPackage>
             <TransportationCharges>
               <CurrencyCode>USD</CurrencyCode>
               <MonetaryValue>0.00</MonetaryValue>
             </TransportationCharges>
             <ServiceOptionsCharges>
               <CurrencyCode>USD</CurrencyCode>
               <MonetaryValue>0.00</MonetaryValue>
             </ServiceOptionsCharges>
             <TotalCharges>
               <CurrencyCode>USD</CurrencyCode>
               <MonetaryValue>0.00</MonetaryValue>
             </TotalCharges>
             <Weight>1.2</Weight>
             <BillingWeight>
               <UnitOfMeasurement>
                 <Code>LBS</Code>
               </UnitOfMeasurement>
               <Weight>2.0</Weight>
             </BillingWeight>
           </RatedPackage>
         </RatedShipment>
       ```
   
 * API returns:
    `<MonetaryValue>130.06</MonetaryValue>`
 * The plugin shows the correct value returned by the UPS API for your account.
 * When checking prices on the UPS website, are you logged into the same account
   that is used in the plugin?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Shipping cost is not detailed](https://wordpress.org/support/topic/shipping-cost-is-not-detailed/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/shipping-cost-is-not-detailed/#post-14983980)
 * Hi,
 * this functionality should be supported by your theme. Maybe there are options
   in your theme to enable it?
 * Best regards
    Grzegorz
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Fantastic Product](https://wordpress.org/support/topic/fantastic-product-41/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/fantastic-product-41/#post-13936122)
 * Thank you very much [@chrisheth](https://wordpress.org/support/users/chrisheth/)!!!
   It’s great to read such words, it motivates us.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Flexible Product Fields (WooCommerce Product Addons) - WooCommerce Product Page Editor] Absolutely useless](https://wordpress.org/support/topic/absolutely-useless-9/)
 *  Plugin Author [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/absolutely-useless-9/#post-12607435)
 * Hi [@martinsotirov](https://wordpress.org/support/users/martinsotirov/),
 * I understand you’re disappointed. You’re entitled to it. But see that more than
   4000 users are using this plugin, then is it useless for them?
 * The plugin offers the features we write about on its repo homepage. Everything
   is transparent and we don’t hide anything.
 * It will be nice if you write what features you think the plugin is missing. Every
   voice is important to us, especially if we can learn something.
    -  This reply was modified 6 years, 4 months ago by [wpdesk](https://wordpress.org/support/users/wpdesk/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shipping Live Rates and Access Points for UPS for WooCommerce] Missing Shipping Methods](https://wordpress.org/support/topic/missing-shipping-methods/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12367636)
 * Hi [@genjitech](https://wordpress.org/support/users/genjitech/),
 * please write to us directly at [https://flexibleshipping.com/support/](https://flexibleshipping.com/support/),
   we will help you.
 * This forum is only for the free version, and we can not discuss PRO here.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shipping Live Rates and Access Points for UPS for WooCommerce] Errors from plugin (After Your Recent Update) – please assist](https://wordpress.org/support/topic/errors-from-plugin-please-assist/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/errors-from-plugin-please-assist/#post-12345008)
 * Hi,
 * we are working on a fix. It should be done shortly. We are really sorry for causing
   any problems.
 * Best regards,
    dyszczo
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shipping Live Rates and Access Points for UPS for WooCommerce] Rates are not accurate](https://wordpress.org/support/topic/rates-are-not-accurate/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/rates-are-not-accurate/#post-11916403)
 * [@junocompusa](https://wordpress.org/support/users/junocompusa/)
 * Thank you for the screenshots. We will try to recreate this case and find a reason.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Super](https://wordpress.org/support/topic/super-1540/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/super-1540/#post-11866239)
 * Grazie mille per la valutazione!
 * Thank you for rate the plugin!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Doesn’t work](https://wordpress.org/support/topic/doesnt-work-1656/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [9 years ago](https://wordpress.org/support/topic/doesnt-work-1656/#post-9360776)
 * Hello,
    Sorry for the inconvenience. We usually respond to support tickets in
   max 72 hours. [In this case](https://wordpress.org/support/topic/shipping-options-not-displaying-2/),
   we responded to your question after two days. We were looking forward to your
   answer, but eventually you didn’t respond to our questions and decided to give
   us 1-star rating.
 * We understand your frustration according to our team’s respond time, but please
   acknowledge that we provide premium, fast 1-on-1 support for clients with active
   PRO license which you can acquire [here](https://www.wpdesk.net/products/flexible-shipping-pro-woocommerce/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] After instaling the plug in no options related to plugin visible](https://wordpress.org/support/topic/after-instaling-the-plug-in-no-options-related-to-plugin-visible/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/after-instaling-the-plug-in-no-options-related-to-plugin-visible/#post-8275715)
 * [@igorsmrek](https://wordpress.org/support/users/igorsmrek/), OK sorry for the
   inconvenience. We will consider adding support for [https://wordpress.org/plugins/woocommerce-currency-switcher/](https://wordpress.org/plugins/woocommerce-currency-switcher/)
   in the future. I added this plugin to our ideas list.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] After instaling the plug in no options related to plugin visible](https://wordpress.org/support/topic/after-instaling-the-plug-in-no-options-related-to-plugin-visible/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/after-instaling-the-plug-in-no-options-related-to-plugin-visible/#post-8274837)
 * [@igorsmrek](https://wordpress.org/support/users/igorsmrek/),
 * At this point we support 3 currency switchers: [https://www.wpdesk.net/docs/flexible-shipping-pro-woocommerce-docs/#Currency_Support](https://www.wpdesk.net/docs/flexible-shipping-pro-woocommerce-docs/#Currency_Support)
 * If you are familiar with PHP and WP filters you can add support for the plugin
   that you use, we provide an example here: [https://www.wpdesk.net/docs/flexible-shipping-pro-woocommerce-docs/#Support_for_other_currency_switcher_plugins](https://www.wpdesk.net/docs/flexible-shipping-pro-woocommerce-docs/#Support_for_other_currency_switcher_plugins)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Operate field should be required and not empty](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [10 years ago](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/#post-7579880)
 * Hi betagoo,
 * Thanks for sugestions 🙂
 * We are changing it. Soon will be a new label and explanation in FAQ.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Operate field should be required and not empty](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/#post-7579830)
 * Hi betagoo,
 * This “none” into first field is equal to something like flat rate. Maybe we change
   this word to make it easier. What do you think?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] Operate field should be required and not empty](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/operate-field-should-be-required-and-not-empty/#post-7579775)
 * Hi betagoo,
    First of all thanks for good opinion 🙂
 * In plugin default set of calculation method is sum. If you set two conditions
   you receive the total cost of these conditions. There is no possibility to stop
   one condition and apply other condition. This option is available in PRO version.
   [https://www.wpdesk.net/products/flexible-shipping-pro-woocommerce/](https://www.wpdesk.net/products/flexible-shipping-pro-woocommerce/)
 * So, if you don’t want to sum cost you should use one condition in one method
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping] question](https://wordpress.org/support/topic/question-177/)
 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/question-177/#post-7517733)
 * Yes, Flexible Shipping works with the WooCommerce 2.6 Shipping Zones.
 * You can setup shipping zones in WooCommerce and then assign shipping methods 
   created with our plugin based on weight.

Viewing 15 replies - 1 through 15 (of 17 total)

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