Forum Replies Created

Viewing 15 replies - 1 through 15 (of 254 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hi there, thank you for your honest opinion. Let us answer each point of your review:

    • Base theme: while we see you are savvy about CSS, 95%+ of users, unfortunately, aren’t, and just want an option to choose without configuring any additional settings. The plugin, however, has an advanced customization page where you can configure colors, fonts, sizes, and other style-related parameters without having to change the CSS.
    • “!important” tags: we dislike the use of !important as much as you do, and initially it wasn’t there. Unfortunately, as the plugin needs to be compatible with the majority of the themes out there, as well as combinations with other plugins, we had no other option: many of the themes have global styles applied to tables, and we were getting a lot of “rage” from the users that saw that the table is not looking as it’s supposed by design – as it inherited theme’s styles instead (see point 1). The only way to ensure that styles WILL be applied as intended in the majority of configurations, is to add ‘!important’ to the key elements. We tried multiple workarounds, and to the day it’s the most secure way, as many themes&plugins add !important already, and there’s no other way of overriding it, except adding another ‘!important’ on top of it. However, it’s still not a big problem to add custom styles to your table – we would be happy to help you with that if you reach out to us.
    • Page speed: the CSS and JS is minified to the maximum and only the needed assets are loaded on the page. Happy to look into your case, yet in 90% of the cases, it’s about the source table/content of the table being large (many columns and rows). There’s really no way of having a 5000+ cell Excel file to load fast on a webpage – the plugin supports server-side processing, however, to deal with large datasets.
    • Price increase: wp.org isn’t the proper place to discuss this, as only the free version is hosted there. We believe you’re referring to the price increase at CodeCanyon (as that’s the only channel where the price was increased), and, in brief, the only reason for that was that we are no more using it as the primary sales channel, but didn’t want to remove our items from there completely, so that our existing customers could access the lifetime updates. We set a high price instead, ensuring that new sales wouldn’t come through CodeCanyon, while existing users could continue to download new versions when released. As for the premium support access, we have a very good deal to offer for the existing CodeCanyon users, which is actually much better than what was previously offered there. You can contact us through private channels for more details.

    Once again — thanks for being our long-time user and make sure to reach out to us first if you encounter any questions or problems, we are happy to help with these.

    Best regards

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there, thank you for your honest opinion.

    We’re sorry that you’re not satisfied with what Lite version of the plugin has to offer. However, we have to disagree with you about the 1-star rating, since the plugin’s description clearly states that creating a table manually is not included in the Lite version.

    Even if you didn’t want to read the 11 limitations we listed about the Lite version, you could’ve contacted us here, on wordpress.org, or on our support platform, where we could’ve explained all features and limitations of the plugin – both for Lite and full version.

    We do have a “15-day money back guarantee” if you purchase the full version of the plugin, and also a fully functional sandbox where you can test all plugin’s features online, without having to pay anything, and we would’ve gladly conveyed that information to you if you reached out to us through comments or our ticketing platform.

    Kind regards.

    P.S. @alexanderweb thank you for your support once again.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    The SQL query based tables are pulling the information from the database, so any changes made in the database table will be seen in the plugin’s tables as well.

    If you add new rows or columns, delete existing ones, or rearrange them, all those changes will be seen in the wpDataTable when you refresh your page.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    If you created a table using an SQL query, and deleted the data from that table from within the database, it cannot be displayed in the table, since it doesn’t exist anymore. Have you refreshed the page where the table is displayed in the plugin?

    Unfortunately, MySQL-query based tables support is not included in the Lite version of the plugin, so if you have any further questions about this feature, please open a ticket on our official support platform, and one of our support managers will gladly help you there.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello again.

    Well, here’s what you can also try:

    Have one master sheet in the Spreadsheet. That will be the sheet which contains all columns.

    Then, create a new sheet (within the same spreadsheet) for every business, and use !IMPORTRANGE function to define the range which needs to be imported from the master sheet into these new sheets.

    Every sheet has its own URL you can use to create wpDataTables from, so it may just work like that.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    You’re welcome.

    If you have any further questions, please feel free to reach out to us.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi there.

    Thanks for reaching out to us.

    We haven’t had any complaints that the plugin or any of its features doesn’t work specifically on one browser, and we receive a lot of customer feedback every day.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Best regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    Thanks for reaching out.

    It sounds like rather simple table, and like @alexanderweb mentioned – if you have a lot of data, you could store it in the database, and use SQL Query based tables to pull that data and display it in tabular form.

    Linking to existing data source like Excel, CSV or Google Spreadsheet works only up to a certain number of rows (no exact number, but 2.000 – 3.000 is a good guess). After that, the tables start to slow down, and will eventually break. Also, the tables linked to existing data source are not editable.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    If you apply filters to a table, anyone will be able to change the values that are used to filter the table.

    There are a couple of ways you can do this:

    1. You can select the pre-defined values for filtering, and then hide the filters with some CSS. Unfortunately, we cannot provide that CSS here due to this forum’s rules, but if you decide to go for this option, you can open the ticket on our support platform, and our support managers will help you there.

    2. If those users have WordPress users created, you could use their user IDs, and with the help of our feature “Users see and edit only own data”, only show them the rows which have that User ID present in the userID column.

    Please feel free to open the documentation on our website and explore these features.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi there.

    Sorry for the late response.

    If we understood you correctly, you have one Google Spreadsheet, which you want to use for several businesses?

    If this is true, all changes made in the Google Spreadsheet will be shown on all wpDataTables created from that sheet.

    Also, please note that you shouldn’t add new, delete, rename or rearrange existing columns in the original spreadsheet, or the tables created from it will break, and you will need to recreate them again.

    Please explain in a bit more detail if we failed to understand what the issue is.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    All manual tables and tables imported from an external source are being created in the database, so any changes made in the tables will be saved in the database.

    When it comes to tables linked to an existing source, they cannot be edited, and are not saved in the database, but are only using the source file to fetch the data and display it in a wpDataTable.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi there.

    Tables on front end get an odd number assigned. So, if you have two tables, the selectors would be

    #table_1_wrapper

    #table_3_wrapper

    If you had another table, that would be “#table_5_wrapper” and so on. So, to remove the “Add New” button only for the first table, you’d need to add this code:

    #table_1_wrapper .DTTT_button_new {
    display: none !important;
    }

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi,

    Can you please open a private ticket in Pre-purchase section of our support platform https://tmsplugins.ticksy.com/ and we will fix this right away so you don’t have to wait for the update.

    Best regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi,

    Sorry to hear that you are experiencing problem with our plugin.

    Can you please contact us on our support platform so our technical support can investigate this issue and provide help.

    Best regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi,

    Thank you for contacting us.

    We are very sorry to hear that you experience issues with our plugin. This seems like conflict with some other plugin that you have. Please contact us on our support platform here https://tmsplugins.ticksy.com/ so we can investigate this issue further or try deactivating each plugin to see whether the issue will be resolved.

    Best regards.

Viewing 15 replies - 1 through 15 (of 254 total)