Title: wp-chat's Replies | WordPress.org --- # wp-chat [ ](https://wordpress.org/support/users/wp-chat/) * [Profile](https://wordpress.org/support/users/wp-chat/) * [Topics Started](https://wordpress.org/support/users/wp-chat/topics/) * [Replies Created](https://wordpress.org/support/users/wp-chat/replies/) * [Reviews Written](https://wordpress.org/support/users/wp-chat/reviews/) * [Topics Replied To](https://wordpress.org/support/users/wp-chat/replied-to/) * [Engagements](https://wordpress.org/support/users/wp-chat/engagements/) * [Favorites](https://wordpress.org/support/users/wp-chat/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/users/wp-chat/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/wp-chat/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Disable for support](https://wordpress.org/support/topic/disable-for-support/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [9 years, 3 months ago](https://wordpress.org/support/topic/disable-for-support/#post-8741866) * Hello ibemanuel, * We can do everything, but first we need properly understand your question. * How can we recognize “support (ticket support)”? Is it certain users, pages or both – users and pages? * About your second question: I would suggest you to open support ticket at support[ @}wpadm.com becouse it depends on some settings on your WordPress website. * Live Chat Support Team - This reply was modified 9 years, 3 months ago by [wp-chat](https://wordpress.org/support/users/wp-chat/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Multi Operators](https://wordpress.org/support/topic/multi-operators/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [9 years, 4 months ago](https://wordpress.org/support/topic/multi-operators/#post-8670565) * YES, in our Chat plugin you can create and use UNLIMETED OPERATORS count for FREE. * Online Chat Support Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Is this plugin working?](https://wordpress.org/support/topic/is-this-plugin-working-6/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [9 years, 9 months ago](https://wordpress.org/support/topic/is-this-plugin-working-6/#post-7520235) * [@queensratchet](https://wordpress.org/support/users/queensratchet/): No problems was found. * Server- and client chat was tested and works. Your chat must have status “online” to receive chat messages. * [@wolfaustral](https://wordpress.org/support/users/wolfaustral/): User “queensratchet” wrote to our support and its website has been tested. So that we can help you, we need to find you first, find your domain. Just write us more information, like your domain name or user ID. * > Someone is using this plugin with the latest version of WP (4.5.3)? Any ideas > about this problem? * Chat works with all WordPress versions. We are testing it before the newest WordPress will be released. * Chat support team. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Not Receiving Chat Messages](https://wordpress.org/support/topic/not-receiving-chat-messages/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [9 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-chat-messages/#post-7508782) * No problems was found. * Server- and client chat was tested and works. Your chat must have status “online” to receive chat messages. * Chat support team. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Themify](https://wordpress.org/support/topic/themify-2/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years ago](https://wordpress.org/support/topic/themify-2/#post-7383230) * Thanks Brad for this info. * Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] plug in chat free version – where is the chat windows?](https://wordpress.org/support/topic/plug-in-chat-free-version-where-is-the-chat-windows/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years ago](https://wordpress.org/support/topic/plug-in-chat-free-version-where-is-the-chat-windows/#post-7351328) * [@khudadad](https://wordpress.org/support/users/khudadad/) After installation within three steps: * 1. Upload the plugin folder Chats to the /wp-content/plugins/ directory of your WordPress installation. 2. Activate the plugin through the Plugins menu in WordPress 3. Add you website to your account on [http://www.wp-chat.com](http://www.wp-chat.com). If you has no account, please register first. * Then, you must login into your account at wp-chat.com directly from your installed Chats plugin to activate the Chats plugin. * After that you will need check the plugin status and select one of them. The status of chat can be: Online/Offline/Invisible. * Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] plug in chat free version – where is the chat windows?](https://wordpress.org/support/topic/plug-in-chat-free-version-where-is-the-chat-windows/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years ago](https://wordpress.org/support/topic/plug-in-chat-free-version-where-is-the-chat-windows/#post-7351327) * [@baccianellaennio](https://wordpress.org/support/users/baccianellaennio/) Could you please provide us your domain in order to check it und help you? You can contact us using contact form out from chat admin area. * Thank you, Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Themify](https://wordpress.org/support/topic/themify-2/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years ago](https://wordpress.org/support/topic/themify-2/#post-7383193) * Actually the chat/chat window is independent of your template, but especially for you we will check and fix this, if it’s possible. * As I see, you’ve successfully activated both your domains. * Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] How can i remove powered by wp-chat.com?](https://wordpress.org/support/topic/how-can-i-remove-powered-by-wp-chatcom/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years ago](https://wordpress.org/support/topic/how-can-i-remove-powered-by-wp-chatcom/#post-7317001) * Hello, * You can remove “Powerd by” at wp-chat dashboard. Go to chat settings near appropriate domain. Open “Notifications” tab. Change the setting “Copyright notice:” to “ don’t show” and Save changes. * Chat support team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] No information when chat is offline](https://wordpress.org/support/topic/no-information-when-chat-is-offline/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/no-information-when-chat-is-offline/#post-7241831) * Corresponded forum thread with final **answer you can find here**: [https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information](https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information) * Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Offline Messages Sent Through WP-CHAT Relay Service Missing Information](https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information/#post-7229028) * Since version 1.0.6.8 it was fixed. * In your email client, if you click on “answer” button – you will see, that answer will be sent to email adress and name of user. * We’ll add the NAME and EMAIL to the “message body” as additional information within next plugin update. * Please, check for Chats plugin updates during next two days. Thank you. * Chats support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Backup & Restore Dropbox] Restore from dropbox to new WP after a computer failure](https://wordpress.org/support/topic/restore-from-dropbox-to-new-wp-after-a-computer-failure/) * [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/restore-from-dropbox-to-new-wp-after-a-computer-failure/#post-7260639) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Authorizing plugin](https://wordpress.org/support/topic/authorizing-plugin/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226437) * We don’t use WebSocket protocol. [https://en.wikipedia.org/wiki/WebSocket](https://en.wikipedia.org/wiki/WebSocket) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Do you offer support?](https://wordpress.org/support/topic/do-you-offer-support/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/do-you-offer-support/#post-7256922) * ok, sorry for waiting time. Your questions on other WordPress support threads will be answered/solved within next 12h. * Chats support team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Chat - Live Chat, Support, Sales] Offline Messages Sent Through WP-CHAT Relay Service Missing Information](https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information/) * Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/) * (@wp-chat) * [10 years, 1 month ago](https://wordpress.org/support/topic/offline-messages-sent-through-wp-chat-relay-service-missing-information/#post-7229022) * hello, * sorry for waiting time. Your question will be answered/solved within next 12h. * Chats support Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/users/wp-chat/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/wp-chat/replies/page/2/?output_format=md)