Title: wordpressssupport's Replies | WordPress.org

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# wordpressssupport

  [  ](https://wordpress.org/support/users/wordpressssupport/)

 *   [Profile](https://wordpress.org/support/users/wordpressssupport/)
 *   [Topics Started](https://wordpress.org/support/users/wordpressssupport/topics/)
 *   [Replies Created](https://wordpress.org/support/users/wordpressssupport/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/wordpressssupport/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/wordpressssupport/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/wordpressssupport/engagements/)
 *   [Favorites](https://wordpress.org/support/users/wordpressssupport/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SupportCandy - Helpdesk & Customer Support Ticket System] Category Label Change](https://wordpress.org/support/topic/category-label-change/)
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14298708)
 * [@nsgawli](https://wordpress.org/support/users/nsgawli/) thanks, it worked but
   can I change it from support>settings>Ticket Categories, it shows categories 
   in settings even though I have changed it to departments. can it be changed programmatically
   from function.php with a hook?
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SupportCandy - Helpdesk & Customer Support Ticket System] Category Label Change](https://wordpress.org/support/topic/category-label-change/)
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14287273)
 * i don’t want to add or edit categories, but I want to change the category label
   itself like it is in awesome support plugin.it allows you to change the department
   label itself, so I don’t have refer it as department.
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] awesome support causing conflicts with facetwp](https://wordpress.org/support/topic/awesome-support-causing-conflicts-with-facetwp/)
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/awesome-support-causing-conflicts-with-facetwp/#post-14176390)
 * thanks for your reply but the issue has been resolved. i tried debug mode in 
   facetwp and then I saw in chrome console the error, it was running the query 
   of post_type ticket(awesome support) but i wanted post_type of user, post so 
   I forced facetwp to ignore query of post_type ticket using facetwp filter by 
   the following code:
 *     ```
       add_filter( ‘facetwp_is_main_query’, function( $is_main_query, $query ) {
           if ( ‘ticket’ == $query->get( ‘post_type’ ) ) {
               $is_main_query = false;
           }
           return $is_main_query;
       }, 10, 2 );
       ```
   
 * hope it helps people.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] awesome support causing conflicts with facetwp](https://wordpress.org/support/topic/awesome-support-causing-conflicts-with-facetwp/)
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/awesome-support-causing-conflicts-with-facetwp/#post-14171658)
 * I have tried deactivating all the plugins and switching back to the default WordPress
   theme and only activating facetwp and awesome support and it’s not working but
   as soon as deactivate facetwp is working as intended. I think facetwp and awesome
   support plugin are causing conflicts.
 * The debug.log error messages that I got are:
 *     ```
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "read_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "read_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_subscription is not registered, so it may not be reliable to check the capability "read_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_subscription is not registered, so it may not be reliable to check the capability "read_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "read_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "edit_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "edit_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_subscription is not registered, so it may not be reliable to check the capability "edit_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_subscription is not registered, so it may not be reliable to check the capability "edit_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
   
       [12-Mar-2021 08:58:32 UTC] PHP Notice map_meta_cap was called incorrectly. The post type shop_order is not registered, so it may not be reliable to check the capability "edit_post" against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/rifah/public_html/wp-includes/functions.php on line 5313
       ```
   

Viewing 4 replies - 1 through 4 (of 4 total)