I’ve actually changed and updated the theme, as well as all plugins.
My first issue has been resolved – as I found out I needed to convert my PDFs into Jpegs for them to look correct on WordPress.
The second issue is still at large. The initial way it was set up, clicking on the link would open a custom page that has the options to print and download the PDF/image/etc
While I have figured out how to open up the image in a new page upon clicking it, I realized in the coding, and in his media library, he also has some “filetype” “application/pdf” in there, which I don’t know how to create.
Well – that was a super easy fix, thanks a bunch!