Title: Alberto Ruggiero's Replies | WordPress.org --- # Alberto Ruggiero [ ](https://wordpress.org/support/users/witcher83/) * [Profile](https://wordpress.org/support/users/witcher83/) * [Topics Started](https://wordpress.org/support/users/witcher83/topics/) * [Replies Created](https://wordpress.org/support/users/witcher83/replies/) * [Reviews Written](https://wordpress.org/support/users/witcher83/reviews/) * [Topics Replied To](https://wordpress.org/support/users/witcher83/replied-to/) * [Engagements](https://wordpress.org/support/users/witcher83/engagements/) * [Favorites](https://wordpress.org/support/users/witcher83/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 817 total) 1 [2](https://wordpress.org/support/users/witcher83/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/witcher83/replies/page/3/?output_format=md)… [53](https://wordpress.org/support/users/witcher83/replies/page/53/?output_format=md) [54](https://wordpress.org/support/users/witcher83/replies/page/54/?output_format=md) [55](https://wordpress.org/support/users/witcher83/replies/page/55/?output_format=md) [→](https://wordpress.org/support/users/witcher83/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Request a Quote for WooCommerce] How to get emails???](https://wordpress.org/support/topic/how-to-get-emails/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/how-to-get-emails/#post-18044726) * Hello [@djiemss1213](https://wordpress.org/support/users/djiemss1213/) * the email settings can be found at WooCommerce -> Settings -> Emails page * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Request a Quote for WooCommerce] variable product no quantity visible](https://wordpress.org/support/topic/variable-product-no-quantity-visible/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/variable-product-no-quantity-visible/#post-18035269) * Hello [@johan2022](https://wordpress.org/support/users/johan2022/) * do you have a public URL where it’s possible to see the issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH PayPal Express Checkout for WooCommerce] No value passed to payment](https://wordpress.org/support/topic/no-value-passed-to-payment/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/no-value-passed-to-payment/#post-18022304) * Hello [@muhammadnan](https://wordpress.org/support/users/muhammadnan/) * is there a public page where I can see the issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Unexpected payments every hour](https://wordpress.org/support/topic/unexpected-payments-every-hour/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/unexpected-payments-every-hour/#post-18017547) * Hello [@macarenareinahdez](https://wordpress.org/support/users/macarenareinahdez/) * At this point, you should consider hiring someone so that you can give them direct access to the site for a far more efficient fix than we can provide here. * Please try [https://jobs.wordpress.net/](https://jobs.wordpress.net/) or [https://jetpack.pro/](https://jetpack.pro/) and do not accept any hire offers posted to these forums. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] How to Disable Subscription Status Table on Thank You Page?](https://wordpress.org/support/topic/how-to-disable-subscription-status-table-on-thank-you-page/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/how-to-disable-subscription-status-table-on-thank-you-page/#post-18017542) * Hello [@yassinelk99](https://wordpress.org/support/users/yassinelk99/) * only the commercial version of the plugin shows this table in the thankyou page. * Please open a ticket at [https://yithemes.com](https://yithemes.com) since here it’s not allowed to provide support for commercial plugins * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Impact of Changing PayPal Email on Subscription Renewals (Using PayPal Standard)](https://wordpress.org/support/topic/impact-of-changing-paypal-email-on-subscription-renewals-using-paypal-standard/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/impact-of-changing-paypal-email-on-subscription-renewals-using-paypal-standard/#post-18017534) * Hello [@yassinelk99](https://wordpress.org/support/users/yassinelk99/), * all subscription created with the old account will not work on the site because you need to change the IPN for the new one * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Search] Search open 404 page](https://wordpress.org/support/topic/search-open-404-page/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 7 months ago](https://wordpress.org/support/topic/search-open-404-page/#post-18017526) * Hello [@vilu8](https://wordpress.org/support/users/vilu8/) , * have you tried to flush the permalinks? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Payment options missing](https://wordpress.org/support/topic/payment-options-missing-2/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/payment-options-missing-2/#post-18007857) * Hello, * [@alex278](https://wordpress.org/support/users/alex278/) Redsys was never officially supported by this version of the plugin * To re-enable the non-supported gateways, it’s possible by adding this code in the functions.php file of the theme: * ```wp-block-code add_action( 'init', 'allow_unsupported_gateways' );function allow_unsupported_gateways() { if ( function_exists( 'YWSBS_Subscription_Cart' ) ) { remove_action( 'woocommerce_available_payment_gateways', array( YWSBS_Subscription_Cart(), 'disable_gateways' ), 100 ); }} ``` * But please note that automatic renewals won’t work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Unexpected payments every hour](https://wordpress.org/support/topic/unexpected-payments-every-hour/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/unexpected-payments-every-hour/#post-18007832) * Hello [@macarenareinahdez](https://wordpress.org/support/users/macarenareinahdez/) * was the payment actually performed or just the renewals were created? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Search] Differences in actual bids](https://wordpress.org/support/topic/differences-in-actual-bids/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/differences-in-actual-bids/#post-18007829) * Hello [@heinenmja](https://wordpress.org/support/users/heinenmja/) * you are asking support for a commercial plugin. Please open a ticket on [https://yithemes.com](https://yithemes.com) because here is not possible to provide support for commercial plugins. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Request a Quote for WooCommerce] Quantity Field not showing](https://wordpress.org/support/topic/quantity-field-not-showing-2/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/quantity-field-not-showing-2/#post-18005278) * Hello [@tonicarticomunicacio](https://wordpress.org/support/users/tonicarticomunicacio/) * i see there is this CSS rule that is hiding it: * table.cart .product-price, table.cart .product-quantity, table.cart .product- stock-status { text-align: center;visibility: hidden;} * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Unexpected Mass Renewal](https://wordpress.org/support/topic/unexpected-mass-renewal/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/unexpected-mass-renewal/#post-18005277) * Hello [@macarenareinahdez](https://wordpress.org/support/users/macarenareinahdez/) * you should open a separate topic because the issue you are reporting is quite different than the one discussed here. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Payment options missing](https://wordpress.org/support/topic/payment-options-missing-2/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/payment-options-missing-2/#post-18005276) * Hello [@pausolo](https://wordpress.org/support/users/pausolo/) [@annieici](https://wordpress.org/support/users/annieici/) [@cybergrapes](https://wordpress.org/support/users/cybergrapes/) * this version of the plugin works only with PayPal Standard (the one that was included inside WooCommerce) and WooCommerce PayPal Payments. * Other payment processor were already unsupported but now we prevent the use of it so that there is no expectation of automatic renewal * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Unexpected Mass Renewal](https://wordpress.org/support/topic/unexpected-mass-renewal/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/unexpected-mass-renewal/#post-18003097) * Hello [@ngoels](https://wordpress.org/support/users/ngoels/) * i think it’s better to open a separate topic because the issue you are reporting now is quite different than the initial one. On the new topic please provide more info as possible like: plugins used and the versions, payment gateway used and (in case you are using WooCommerce PayPal Payments) if the vaulting is enabled * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Subscription] Payment options missing](https://wordpress.org/support/topic/payment-options-missing-2/) * Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/) * (@witcher83) * [1 year, 8 months ago](https://wordpress.org/support/topic/payment-options-missing-2/#post-18003093) * Hello [@alex278](https://wordpress.org/support/users/alex278/) and. [@annieici](https://wordpress.org/support/users/annieici/) * with version 4.0 we have removed the ability to use unsupported gateways. This avoids issues with renewals not working due to lack of integration Viewing 15 replies - 1 through 15 (of 817 total) 1 [2](https://wordpress.org/support/users/witcher83/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/witcher83/replies/page/3/?output_format=md)… [53](https://wordpress.org/support/users/witcher83/replies/page/53/?output_format=md) [54](https://wordpress.org/support/users/witcher83/replies/page/54/?output_format=md) [55](https://wordpress.org/support/users/witcher83/replies/page/55/?output_format=md) [→](https://wordpress.org/support/users/witcher83/replies/page/2/?output_format=md)