Title: WillCycle's Replies | WordPress.org --- # WillCycle [ ](https://wordpress.org/support/users/willcycle/) * [Profile](https://wordpress.org/support/users/willcycle/) * [Topics Started](https://wordpress.org/support/users/willcycle/topics/) * [Replies Created](https://wordpress.org/support/users/willcycle/replies/) * [Reviews Written](https://wordpress.org/support/users/willcycle/reviews/) * [Topics Replied To](https://wordpress.org/support/users/willcycle/replied-to/) * [Engagements](https://wordpress.org/support/users/willcycle/engagements/) * [Favorites](https://wordpress.org/support/users/willcycle/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smart Slider 3] Extremely poor support](https://wordpress.org/support/topic/extremely-poor-support-6/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [2 years, 11 months ago](https://wordpress.org/support/topic/extremely-poor-support-6/#post-16814797) * Well done for now trying to blame me, and doing a complete U-turn on your previous admission that YOU failed to include some files in the updated, “fixed” plugin YOU emailed me a direct link to. I didn’t use a wrong installer – each time I used exactly what YOU asked me to use, by clicking the links YOU supplied me with. Don’t try and make out that this was all my failure. If anything, what you posted here simply underlines what I said above. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Mailpoet auto-upgrade failed](https://wordpress.org/support/topic/mailpoet-auto-upgrade-failed/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [2 years, 11 months ago](https://wordpress.org/support/topic/mailpoet-auto-upgrade-failed/#post-16780795) * Steps I already tried: 1) De-activating and re-activating the plugin2) De-activating, deleting, then re-installing the plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Plugin upgrade deleted newsletters & subscribers](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/#post-15754366) * I can’t install MailPoet 3, as it says “Folder already exists”. That is because I upgraded to MailPoet 3, which broke everything. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Plugin upgrade deleted newsletters & subscribers](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/#post-15754330) * In addition, the widget where people could sign up is missing. Your plugin upgrade broke things on my site. In life, things go wrong sometimes. What defines us is how we respond to mistakes, and I really need you guys to step up here. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Plugin upgrade deleted newsletters & subscribers](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-upgrade-deleted-newsletters-subscribers/#post-15754216) * Hi Bruna, Regardless of your assurances, this happened immediately after updating the plugin. Please can I ask you to check your logs, and retrieve the recipients of my last newsletter, The Spirit Of Adventure #9? * Many thanks. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Botiga] Exerpts not showing on site, but shows in Customizer](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [4 years, 4 months ago](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/#post-15190157) * Thank you, Kharis, that’s done the trick. I really appreciate all the help and advice 🙂 * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Botiga] Exerpts not showing on site, but shows in Customizer](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [4 years, 4 months ago](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/#post-15186818) * The file was, I’m sure, exactly the same, but to be perfectly certain, I replaced the contents with that of the linked file, and can say with absolute certainty that it’s the same. I flushed the caching, too, but it’s made no difference. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Botiga] Exerpts not showing on site, but shows in Customizer](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [4 years, 4 months ago](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/#post-15186037) * Thanks, I really appreciate you taking the time to help me. Here’s the link to the screenshot. As you’ll see, excerpts are turned on, and are showing in Customizer’s preview of the site, but they’re not showing in the live site: [https://drive.google.com/file/d/1K69MUpzWOPKDr9qy9Pha3Ig7pbLYb-WL/view?usp=sharing](https://drive.google.com/file/d/1K69MUpzWOPKDr9qy9Pha3Ig7pbLYb-WL/view?usp=sharing) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Botiga] Exerpts not showing on site, but shows in Customizer](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/) * Thread Starter [WillCycle](https://wordpress.org/support/users/willcycle/) * (@willcycle) * [4 years, 4 months ago](https://wordpress.org/support/topic/exerpts-not-showing-on-site-but-shows-in-customizer/#post-15183266) * Thanks Kharis, but I’m afraid that didn’t help. Also, it was doing that before I installed the caching plugin. Viewing 9 replies - 1 through 9 (of 9 total)