Title: richplugins's Replies - page 3 | WordPress.org --- # richplugins [ ](https://wordpress.org/support/users/widgetpack/) * [Profile](https://wordpress.org/support/users/widgetpack/) * [Topics Started](https://wordpress.org/support/users/widgetpack/topics/) * [Replies Created](https://wordpress.org/support/users/widgetpack/replies/) * [Reviews Written](https://wordpress.org/support/users/widgetpack/reviews/) * [Topics Replied To](https://wordpress.org/support/users/widgetpack/replied-to/) * [Engagements](https://wordpress.org/support/users/widgetpack/engagements/) * [Favorites](https://wordpress.org/support/users/widgetpack/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 31 through 45 (of 84 total) [←](https://wordpress.org/support/users/widgetpack/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) [2](https://wordpress.org/support/users/widgetpack/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/widgetpack/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/widgetpack/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Counting but not showing](https://wordpress.org/support/topic/counting-but-not-showing/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/counting-but-not-showing/#post-18375288) * Hi [@barcode20](https://wordpress.org/support/users/barcode20/), * Just checked your Google API key and it’s absolutely fine. * However, in the new version of Google API (Places API (New), there is no sorting by the recent reviews, which we used before and I think that is why the latest reviews stopped showing up. Unfortunately, we do not know whether Google will return such sorting. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Counting but not showing](https://wordpress.org/support/topic/counting-but-not-showing/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/counting-but-not-showing/#post-18375259) * Hi [@barcode20](https://wordpress.org/support/users/barcode20/), * Thank you for your response. * In the free version we’re not guarantee that the plugin is displaying all Google reviews. * Please read below how the free version works. * The plugin uses the Google Places API to get your reviews. The API only returns the 5-10 most helpful reviews. When Google changes these reviews the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin. * **The plugin can only download what Google returns in their Places API**. It is usually the 5 Most Helpful (not newest) reviews. You can check what the API returns by entering your Place ID and Google API key in this url: * [https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY](https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY) * However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5 most helpful and the plugin just can’t get this. It’s a limitation of Google, not the plugin. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Counting but not showing](https://wordpress.org/support/topic/counting-but-not-showing/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/counting-but-not-showing/#post-18373467) * Hi [@barcode20](https://wordpress.org/support/users/barcode20/), * Thank you for your topic! * To investigate this question, please send: * 1. Direct link to your website page where we can see and reproduce the issue; * 2. Debug information from the page in wp-admin: **Google Reviews / Settings / Advance** tab. You need to click the ‘**Copy Debug Information**‘ button, paste copied to this reply and send it to us. Please use pastebin service. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews are not displayed in Block Theme](https://wordpress.org/support/topic/reviews-are-not-displayed-in-block-theme/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-are-not-displayed-in-block-theme/#post-18366491) * Hi [@druideniggi](https://wordpress.org/support/users/druideniggi/), * Thank you for your topic. * Could you clarify, are you using a shortcode in the Block Theme Twenty-Five to show a reviews? * Also, please send a debug information (use pastebin). * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Restrict access to plugin](https://wordpress.org/support/topic/restrict-access-to-plugin/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/restrict-access-to-plugin/#post-18363988) * Hi [@artankrasniqi1988](https://wordpress.org/support/users/artankrasniqi1988/), * Thank you for your topic! * To better understand the issue, could you tell us what exactly you need to do from a business point of view? That is, what specific task are you solving by limiting the menu? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Not Responsive in Oxygen Builder](https://wordpress.org/support/topic/not-responsive-in-oxygen-builder/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/not-responsive-in-oxygen-builder/#post-18361699) * Hi [@steph501](https://wordpress.org/support/users/steph501/), * Thank you for your response. * Your main parent container (ct-section-inner-wrap) has **flex **display CSS property, but then you’re using a **block **container (shortcode-181-163) which is not limited in width: * ![](https://i0.wp.com/i.ibb.co/d4KTTQMK/image.png?ssl=1) * In this case you can simply add the following CSS code to fix: * ```wp-block-code #shortcode-181-163 {width:100%} ``` * Or just place the plugin’s shortcode above, directly in the flex contain (ct- section-inner-wrap): * ![](https://i0.wp.com/i.ibb.co/rGVpWKSG/image.png?ssl=1) * Please let us know if you have any questions. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Not Responsive in Oxygen Builder](https://wordpress.org/support/topic/not-responsive-in-oxygen-builder/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/not-responsive-in-oxygen-builder/#post-18359877) * Hi [@steph501](https://wordpress.org/support/users/steph501/), * Thank you for this topic! * To investigate this question, please send debug information from the page in wp-admin: **Google Reviews / Settings / Advance** tab. You need to click the ‘** Copy Debug Information**‘ button, paste copied to this reply and send it to us. * You can use pastebin service to insert debug info there. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews not updating..](https://wordpress.org/support/topic/reviews-not-updating-9/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-not-updating-9/#post-18353513) * Hi [@elmando111](https://wordpress.org/support/users/elmando111/), * Thank you for your response! * Yes, we got access to the debug information and already investigated this issue. * To make the reviews automatically updated, please create your own Google API key. Extremely detailed manual is placed on the page in wp-admin: **Google Reviews/ Support / Full Installation Guide**, after creating you need to save it on the** Settings **page. * Google gives 1000 free request per month to their new Places API, and for two or three connected places this will be enough to remain in the free quota. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Google Places API (New)](https://wordpress.org/support/topic/google-places-api-new/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/google-places-api-new/#post-18351417) * Hi [@dtkavana](https://wordpress.org/support/users/dtkavana/), * It’s already fixed in the current version 5.5. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews not updating..](https://wordpress.org/support/topic/reviews-not-updating-9/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-not-updating-9/#post-18351377) * Hi [@elmando111](https://wordpress.org/support/users/elmando111/), * Thank you for your response. * Sorry, on the pastebin website I see only this one:** Error, this is a private paste or is pending moderation. If this paste belongs to you, please login to Pastebin to view it**. * Could you check that? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews not updating..](https://wordpress.org/support/topic/reviews-not-updating-9/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-not-updating-9/#post-18350350) * Hi [@elmando111](https://wordpress.org/support/users/elmando111/) * Thank you for your topic! * To investigate this question, please send: * 1. Direct link to your website page where we can see and reproduce the issue; * 2. Debug information from the page in wp-admin: **Google Reviews / Settings / Advance** tab. You need to click the ‘**Copy Debug Information**‘ button, paste copied to this reply and send it to us. Please use [https://pastebin.com/](https://pastebin.com/) service to have just a link here instead of full text for the debug information. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] New Reviews not showing up](https://wordpress.org/support/topic/new-reviews-not-showing-up-2/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/new-reviews-not-showing-up-2/#post-18350342) * Hi [@fishtale](https://wordpress.org/support/users/fishtale/), * Thank you for your topic. * On your website homepage [https://uplandfeathersllc.com/](https://uplandfeathersllc.com/) I didn’t find our reviews. There is some other plugin there and it looks like you need to find their forum. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Google Places API (New)](https://wordpress.org/support/topic/google-places-api-new/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 7 months ago](https://wordpress.org/support/topic/google-places-api-new/#post-18347282) * Hi [@dtkavana](https://wordpress.org/support/users/dtkavana/), * Thank you for your topic. * Yes, it’s true and we will fix it in a few days in the next version. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] ALT Text in Image](https://wordpress.org/support/topic/alt-text-in-image/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 7 months ago](https://wordpress.org/support/topic/alt-text-in-image/#post-18325107) * Hi [@ktrg2024](https://wordpress.org/support/users/ktrg2024/), * Sorry for the long reply. * The main goal of alt attribute is showing something if the image is not loading. However, near the author image there’s his name which duplicates the same text like in the alt attribute and if the image is not showing, you will see two same names one after another. This creates a new problem and will not pass the WAVE( Web Accessibility Evaluation) tests. Due this we removed alt content (left this attribute empty) in case the name is visible. If you disabled name, the alt will be filled. * From an SEO point of view there’re no issues, because empty alt is present. However you need to index names it will be indexed correctly in both cases, if name is present and if not. * Please let us know if you have any questions. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cookie Law Bar] How do change colour of link text](https://wordpress.org/support/topic/how-do-change-colour-of-link-text/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [9 years, 3 months ago](https://wordpress.org/support/topic/how-do-change-colour-of-link-text/#post-9284908) * Hello, * Great! Could you resolved this task? * Thanks! Viewing 15 replies - 31 through 45 (of 84 total) [←](https://wordpress.org/support/users/widgetpack/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) [2](https://wordpress.org/support/users/widgetpack/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/widgetpack/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/widgetpack/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md)