Title: richplugins's Replies - page 2 | WordPress.org --- # richplugins [ ](https://wordpress.org/support/users/widgetpack/) * [Profile](https://wordpress.org/support/users/widgetpack/) * [Topics Started](https://wordpress.org/support/users/widgetpack/topics/) * [Replies Created](https://wordpress.org/support/users/widgetpack/replies/) * [Reviews Written](https://wordpress.org/support/users/widgetpack/reviews/) * [Topics Replied To](https://wordpress.org/support/users/widgetpack/replied-to/) * [Engagements](https://wordpress.org/support/users/widgetpack/engagements/) * [Favorites](https://wordpress.org/support/users/widgetpack/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 16 through 30 (of 84 total) [←](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) [1](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) 2 [3](https://wordpress.org/support/users/widgetpack/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/widgetpack/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/widgetpack/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/widgetpack/replies/page/3/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews won’t auto update](https://wordpress.org/support/topic/reviews-wont-auto-update/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-wont-auto-update/#post-18392548) * Hi [@simon_a6](https://wordpress.org/support/users/simon_a6/), * Thank you for your response and information. * According to the debug information you do not have your own Google API key, but it’s mandatory for reviews auto update. * Extremely detailed manual how to create your own API key is placed on the page:** Google Reviews / Support / Full Installation Guide**, after creating you need to save it on the **Settings **page. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review not updating – strange error](https://wordpress.org/support/topic/review-not-updating-strange-error/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-not-updating-strange-error/#post-18392158) * Hi [@kraai](https://wordpress.org/support/users/kraai/), * Could you send debug information again please (via pastebin) ? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review not updating – strange error](https://wordpress.org/support/topic/review-not-updating-strange-error/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-not-updating-strange-error/#post-18391598) * Sorry, not quite understand how it looks like (relink), could you send a screenshot? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review not updating – strange error](https://wordpress.org/support/topic/review-not-updating-strange-error/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-not-updating-strange-error/#post-18391506) * Hi [@kraai](https://wordpress.org/support/users/kraai/), * Ok, please go to the page **Google Reviews / Settings / Google** and turn on the option ‘**Use old Places API**‘. * After that try to connect again. * Thanks! - This reply was modified 1 year, 6 months ago by [richplugins](https://wordpress.org/support/users/widgetpack/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review not updating – strange error](https://wordpress.org/support/topic/review-not-updating-strange-error/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-not-updating-strange-error/#post-18391473) * Hi [@kraai](https://wordpress.org/support/users/kraai/), * Thank you for your response. * Are you sure that you’re using the recent version 5.7? * Could you send debug information from the page in wp-admin: **Google Reviews / Settings / Advance** tab. You need to click the ‘**Copy Debug Information**‘ button, paste copied to this reply and send it to us. Please use pastebin service for this info. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews won’t auto update](https://wordpress.org/support/topic/reviews-wont-auto-update/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-wont-auto-update/#post-18391467) * Hi [@simon_a6](https://wordpress.org/support/users/simon_a6/), * Thank you for your topic! * To investigate this question, please send: * 1. Direct link to your website page where we can see and reproduce the issue; * 2. Debug information from the page in wp-admin: **Google Reviews / Settings / Advance** tab. You need to click the ‘**Copy Debug Information**‘ button, paste copied to this reply and send it to us. Please use pastebin service for this info. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews not fully visible after update](https://wordpress.org/support/topic/reviews-not-fully-visible-after-update/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-not-fully-visible-after-update/#post-18390674) * Hi [@jongerius](https://wordpress.org/support/users/jongerius/), * Thank you for letting us know! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review not updating – strange error](https://wordpress.org/support/topic/review-not-updating-strange-error/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-not-updating-strange-error/#post-18388817) * Hi [@kraai](https://wordpress.org/support/users/kraai/), * Thank you for your topic! * Please go to the page **Google Reviews / Settings / Google** in wp-admin and turn on the option ‘**Use old Places API**‘, then click **Save **button. * After that, reviews should be reconnected automatically in 24 hours, or you can update these manually like show in this video guide: * Let us know how it goes. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review block cannot be displayed in the editor](https://wordpress.org/support/topic/review-block-cannot-be-displayed-in-the-editor/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-block-cannot-be-displayed-in-the-editor/#post-18388814) * Hi [@levdbas](https://wordpress.org/support/users/levdbas/), * It should be fixed in the latest version 5.6. * Please reopen if it’s still available. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Reviews Responsive issue on Mobile screen](https://wordpress.org/support/topic/reviews-responsive-issue-on-mobile-screen/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/reviews-responsive-issue-on-mobile-screen/#post-18387065) * Hi [@johndev740](https://wordpress.org/support/users/johndev740/), * Thank you for informing us! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Place isn’t detected properly](https://wordpress.org/support/topic/place-isnt-detected-properly/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/place-isnt-detected-properly/#post-18382030) * Hi [@magikweb](https://wordpress.org/support/users/magikweb/), * It’s great. You can also send debug information (via pastebin please) again to our immediate check. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Restrict access to plugin](https://wordpress.org/support/topic/restrict-access-to-plugin/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/restrict-access-to-plugin/#post-18382026) * Hi [@artankrasniqi1988](https://wordpress.org/support/users/artankrasniqi1988/), * Thank you for detailed description of this topic. Now it’s clear. * At the moment the role Author can create reviews widget (connect Google reviews), but not change a settings. For instance, this can be useful if the author wants to show reviews in their post. * By the way, there are several plugins designed specifically for differentiating roles and menus (pages), and it might be worth considering one of them, as they are tailored for this purpose. * So, we will take into account that such an option is needed. However, I cannot say exactly when it can be implemented. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Not responsive on phone / Divi Theme](https://wordpress.org/support/topic/not-responsive-on-phone-divi-theme/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/not-responsive-on-phone-divi-theme/#post-18382010) * Hi [@ayman88](https://wordpress.org/support/users/ayman88/), * Please reopen that if it’s still relevant. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Review block cannot be displayed in the editor](https://wordpress.org/support/topic/review-block-cannot-be-displayed-in-the-editor/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/review-block-cannot-be-displayed-in-the-editor/#post-18382008) * Hi [@levdbas](https://wordpress.org/support/users/levdbas/), * Thank you for this topic. * We will fix this issue in the next version. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Rich Showcase for Google Reviews] Place isn’t detected properly](https://wordpress.org/support/topic/place-isnt-detected-properly/) * Plugin Author [richplugins](https://wordpress.org/support/users/widgetpack/) * (@widgetpack) * [1 year, 6 months ago](https://wordpress.org/support/topic/place-isnt-detected-properly/#post-18379742) * Hi [@magikweb](https://wordpress.org/support/users/magikweb/), * Thank you for your topic! * When I test your Google API key get the error message: * **“error_message” : “This API project is not authorized to use this API.”** * It means that you skipped two mandatory options when this API key was created. You can find this options in the installation guide on the page in wp-admin: ** Google Reviews / Support / Full Installation** Guide (in the free plugin), the options **3** and **4**: * 3. Wait for creation and then click ‘**ENABLE APIS AND SERVICES**‘ * 4. Type ‘**Places API**‘ in the search area, select the first result ‘**Places API**‘ and click ‘**ENABLE**‘ button * So, in other words, you need to go to your Google Console, select the project where you created this API key and enable **Places API** in ‘**API AND SERVICES**‘ search page. * Please try and let me know how it goes. * Thanks! Viewing 15 replies - 16 through 30 (of 84 total) [←](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) [1](https://wordpress.org/support/users/widgetpack/replies/?output_format=md) 2 [3](https://wordpress.org/support/users/widgetpack/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/widgetpack/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/widgetpack/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/widgetpack/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/widgetpack/replies/page/3/?output_format=md)