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When I check the “Enable Universal Analytics” box, the error with the same property being tracked twice appears on the product pages (single product item), the cart page, and the checkout page. This error is not shown when I uncheck that box. However, as you know, if you uncheck “Enable Universal Analytics” then you can’t use the “enhanced eCommerce” features.
The fix would be to have the plugin insert the Google Analytics code only when the “Enable Standard Tracking” box is checked.
Hi. Sorry I hadn’t had a chance to reply earlier.
Our plugin doesn’t offer an option for adding the Tag Manager code. Or is the Tag Manager not actually part of this problem?
I have the Google Tag Manager code snippet integrated into the page using a feature my theme offers. I’ve done it this way for many different websites, and it has always worked perfectly. Google Tag Manager drops in the code for Google Analytics. However, the problem here is that this plugin is inserting that same Google Analytics code.
I’m unable to provide a link to the site where this is happening, for privacy reasons. Note that everything else works on the site correctly.
Yes it’s Google Tag Manager. The Enhanced eCommerce tracking feature is something you need to enable in Google Analytics (which I did) and in this plugin’s settings. But the plugin doesn’t let you enable the feature unless you also check the box to enable Universal Analytics, which makes the plugin output the tracking code which I’ve already inserted in the page.