wfasa
Forum Replies Created
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Hi again!
We provide support for our free version of the plugin here in the WordPress.org forums. If you have premium you’re welcome to send in a ticket via support.wordfence.com.If the incorrect IP is detected it means either
1. Wordfence isn’t able to detect which method to use to get IPs correctly or
2. Your server configuration doesn’t provide a means of detecting IPs correctlyYou can find that out by looking at the IPs section on the Wordfence Tools > Diagnostics page. Are you able to see your actual IP in any of the fields there? If so, which one?
Hi again,
I see thanks for the update! Hope you have a great rest of the week.Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Server loadHi @darkdjadai,
So this is only happening while Wordfence is scanning then I presume? If you disable “Schedule Wordfence Scans” and refrain from running manual scans does the problem persist?Hi @islandwoman,
We’ve seen some people having problems with plugin updates. It doesn’t seem to only be affecting Wordfence but also other plugins. It mainly seems to appear on GoDaddy hosting though. Are you hosted on GoDaddy by any chance?Hi @kenmontgroup!
I don’t believe the domain healthgrades.com should be on our blacklist. Do you think you could provide a screenshot of the scan result. I’ll be happy to investigate a bit more.
Thanks in advance!
Hi @lkane,
If you go to “Brute Force Protection” section on the “All Options” page, what do you have these two options set to?- Lock out after how many login failures
- Lock out after how many forgot password attempts
If you have those lower than 5, you can try first increasing them to 5 or 10 to see if that fixes the issue. Sometimes plugins or themes cause additional login events to occur, which can result in unwanted blocks if you have very low settings for the above options.
Hi @mazmc,
If you are getting that message it means there must be an auto_prepend_file value left somewhere which is attempting to load the wordfence-waf.php. On some server setups the auto_prepend_file value can be set in .user.ini.If you’re sure you’ve removed it all, it’s possible that your .htaccess could be cached. That would normally clear in 5-10 minutes but you could possibly check with your host to see if they have a longer cache.
Either way, just putting even an empty file called wordfence-waf.php in both roots should stop the error from happening.
Hi @educationguideonline,
It sounds like you’re trying to access Wordfence while logged in as an admin in a subsite in a WordPress multisite. On WordPress multisite Wordfence can only be accessed by the super admin in the network.Hi Karen,
The “admin created outside of WordPress” warning happens when Wordfence doesn’t have a record of the admin having been created. So this will happen either if the admin was created directly via the database as opposed to inside of the WordPress administrative interface or it can happen if Wordfence is deactivated while the admin is created.If you want to avoid it you’d have to create the WordPress user inside of WordPress and while Wordfence is activated. If you know that you’ve created the admin it’s perfectly safe to ignore the warning though.
Hi!
Can you please check on the Wordfence “All Options” page at the top in the section “General Wordfence Options” under “How does Wordfence get IPs” whether “Your IP with this setting:” matches the IP you’re currently using? That will tell you if the Wordfence option “How does Wordfence get IPs” is configured correctly or not.Hi @mstudioi,
Wordfence doesn’t do any caching and does not create any redirects. To find out if Wordfence is involved in anything you can try deactivating Wordfence real quick to see if that makes a difference.Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Server loadHi @darkdjadai!
Sorry to hear you’re having problems with Wordfence. This isn’t something we’re seeing on other sites in general so I’m not quite sure what may be going wrong.When you say “server load” there could be several different reasons for why a site performs poorly. For example, it could be running out of PHP memory, it may be slow writing to the file system, or there might be a poor connection to the database.
Have you tried running some speed tests with Wordfence activated and with Wordfence deactivated? Or how have you determined that Wordfence is the cause here? Any additional information you can provide would be super helpful.
Hi @gjensen,
If this happened after a plugin update, it sounds like you may have a corrupt database table possibly the wfConfig (Wordfence configuration) table. I’d recommend you try deleting all Wordfence tables and do a fresh install of Wordfence. The Wordfence Assistant plugin may help with that.Hi again @kickthefog,
Sorry for the late reply. I think this page is being served by your web host and I’m wondering if you’ve tried reaching out to them to see why it might be happening?Hi britand,
The error logs show that your site is running out of memoryAllowed memory size of 536870912 bytes exhausted
This indicates you have 536 MB available which should be enough for most normal WordPress sites. If you have multiple sites hosted in the same hosting system, that might be a problem though.
I’m not sure why it only happens when Wordfence is enabled but it’s possible that Wordfence becomes the straw that breaks the camels back. The errors themselves are coming from WordPress core files, which seems to support the theory that this is a general memory error and not something specific to Wordfence.
It’s strange that it only happens on the Dashboard but that might be because WordPress itself is trying to run some functions there.
Have you or can you try removing Wordfence completely (deleting database tables as well) and reinstall it to see if that makes a difference?