wensolutionsupport
Forum Replies Created
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Hello,
Thanks for your email!
Please find answers regarding your queries point-wise given below:
Query1: Filters on mobile is working now.
Response: Glad that we could help you.
Also, we would really appreciate it if you could provide us with feedback as well as help us by rating our plugin by following the link below:
https://wordpress.org/support/plugin/wp-travel/reviews/
Query2: Can i simply add another text there?
Response: Actually, the feature you have requested regarding renaming the description from the itinerary page is not available in WP Travel plugin.
If you have any queries further, feel free to contact us.
Hello,
Thank you for contacting WP Travel team!
Please find answers regarding your queries point-wise given below:
Query1: One issue i found is here: https://atvtourscostarica.com/itinerary/
When you click from mobile the filter by button, its not working properly because it opens horizontally and not vertical like your demo.
This happen to mobile only!Response: Actually, the issue you have reported has been raised due to the incompatibility of the WP Travel plugin with the theme you have used.
Also, worry not, we do have a solution for you so, please add the following given CSS code in the Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS:
@media (max-width: 767px) { .wp-travel-toolbar { justify-content: flex-start; } } .wp-travel-toolbar .wp-travel-post-filter { flex-wrap: wrap; } .wp-travel-toolbar .wp_travel_input_filters { width: 100%; } @media (min-width: 993px) and (max-width: 1399px) { .wp-travel-toolbar .wp-toolbar-right { position: relative; } }
Query2: Also on same page under the header title there is a text with description word. How this can go away?
Response: If you are willing to remove the description from the itinerary page, please add the following given CSS code in the Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS.
.archive .taxonomy-description { display: none; }
If you have any queries further, feel free to contact us.
- This reply was modified 2 years, 2 months ago by wensolutionsupport.
Hello,
Glad that we could help you.
Also, we would really appreciate it if you could provide us with feedback as well as help us by rating our plugin by following the link below:
https://wordpress.org/support/plugin/wp-travel/reviews/
If you have any queries further, please let us know.
- This reply was modified 2 years, 2 months ago by wensolutionsupport.
Hello,
Thanks for your email!
If you are willing to add a shortcode regarding displaying all the trips with the search filter then worry not, so please use the given below shortcode in pages/posts where you want to display WP Travel search filters.
[wp_travel_trip_filters]
For detail information regarding Filter widget shortcode, please once refer below-given documentation link:
https://wptravel.io/docs/wp-travel-user-documentation/shortcode/filter-widget-shortcode/
Also, the feature you have requested regarding editing the Archive page with the Elementor page builder page is not available in WP Travel plugin.
If you have any queries further, feel free to contact us.
- This reply was modified 2 years, 2 months ago by wensolutionsupport.
Hello,
Glad that we could help you.
Also, we would really appreciate it if you could provide us with feedback as well as help us by rating our plugin by following the link below:
https://wordpress.org/support/plugin/wp-travel/reviews/
If you have any queries further, please let us know.
Hello,
Thanks for your email!
Actually, we are sorry to say that WP Travel plugin is not compatible with Polylang however, worry not it has already been noted as a Feature Request so we will work on it in our near future.
Also, if you are willing to translate the tabs then worry not, the strings that are used in tabs cannot be translated as the strings for tab are editable and not hardcoded. So, you have to add a translated string for the tab manually.
For detail assistance regarding regarding translating tabs in single trip page, please once refer below-given link:
https://wptravel.io/how-can-i-translate-tabs-in-single-trip-page/
Further, WP Travel plugin is compatible with the WPML plugin as using the WPML translation plugin, you will be able to display your site in multiple languages.
For detail assistance, please refer to the below-given link:
https://wptravel.io/is-it-possible-to-display-the-website-in-multiple-languages/
If you have any queries further, feel free to contact us.
Hello,
Thank you for contacting WP Travel team!
Actually, the issue you have reported is very unlikely to occur so can you please once verify the issue by deactivating WP Travel plugin and switching theme to default theme i.e. Twenty Twenty-One.
Also, can you please once verify the issue by clearing the cache?
For detail assistance regarding clearing cache data you can refer to the following link below:
https://wptravel.io/clear-the-browsers-cache-in-google-chrome/
If you have any queries further, feel free to contact us.
Thank you
Hello,
Thank you for your patience.
We have released the update fixing that you have reported earlier regarding Filter section not working for the pages related to taxonomy so, please update WP Travel to the latest version.
If you have further queries, feel free to contact us.
Hello,
We are glad that you found a solution yourself.
If you have any queries further, please do not hesitate to contact us.
Hello,
Thank you for contacting WP Travel team!
We are sorry to say that you have to set all trips using block from beginning as WP Travel plugin is not compatible with WP Page Builder.
Also, you can edit a page using WP Travel Gutenburg & Elementor blocks plugin.
For detail assistance, please once refer below-given link:
https://wptravel.io/can-we-modify-the-design-of-the-trip-page-using-elementor/
If you have any queries further, feel free to contact us.`
Hello,
Thank you so much for your kind words.
It means a lot to us. We really appreciate the effort and hope for the same support(contribution) from our user in the future as well.
Also, we will try to provide the best services we can in the upcoming days as well.Further, if you face any issues/confusions during using the WP Travel plugin, please feel free to write to us.
Thank you.
Hello,
Thank you for contacting WP Travel team!
Actually, WP Travel plugin does not have the feature regarding rooms as WP Travel is a complete booking package for trips and tours with its own payment gateways. It is the best WordPress tour operator plugin for travel and tour agency to create and publish outstanding tour and travel packages, build detailed itineraries, take tour bookings, receive and process online payment and much more.
Also, if you are willing to provide the discount features then WP Travel plugin provides the feature regarding group discount.
For detail assistance regarding the group discount feature, please once refer to the below-given link:
https://www.wptravel.io/group-discount-feature/
If you have any queries further, please do not hesitate to contact us.
Hello,
Thank you for contacting WP Travel team!
Actually, the feature you have requested regarding displaying the location in the filter section in alphabetical order is not available in WP Travel plugin.
Also, coincidentally we have created the location in alphabetical order so it is displaying in alphabetical order as the location which will be created at last will display at first.
If you have any queries further, feel free to contact us.
Hello,
Thank you for contacting WP Travel Team!
Actually, the issue you have reported is related to theme so please post your query to respective forum link which is given below:
https://themepalace.com/forum/pro-themes/travel-ultimate-pro/
Regards.
Hello,
Thank you so much for your kind words.
Also, we will try our best to provide services we can in upcoming days as well.
Further, if you face any issues/confusions/bugs during using WP Travel plugin, please feel free to write to us.
Thank you.