Title: wegi01's Replies | WordPress.org

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# wegi01

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Manually created newsletters not sending](https://wordpress.org/support/topic/manually-created-newsletters-not-sending/)
 *  Thread Starter [wegi01](https://wordpress.org/support/users/wegi01/)
 * (@wegi01)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/manually-created-newsletters-not-sending/#post-18738850)
 * I had the issue that **manually created standard newsletters were not sending**:
    - Clicking **“Send”** only showed a short spinner.
    - The newsletter did **not** appear under _Scheduled_ or _Sent_.
    - **Automatic post notification emails still worked.**
    - In **Status → System Status**, the MailPoet Sending Service, cron and sending
      queue were all reported as **OK**, but there were **0 scheduled tasks** and**
      0 sent emails**.
 * What I did
    1.  **Checked MailPoet System Status**
        Confirmed that:
    2.   - MailPoet Sending Service was connected.
         - Task Scheduler and sending queue were running and had no errors.
           This told
           me the sending engine itself was fine, but no jobs were being created.
    3.  **Noticed the “Authenticate your domain” warning**
        In the newsletter editor
        I saw a warning at the top:_“Authenticate the domain to send emails as weginger-
        photography.at”_That was the key: my sender domain was **not authenticated**.
    4.  **Opened the “Manage sending domain” / authentication popup**
        In MailPoet I
        clicked on **“Authenticate”** for my domain and saw that **no DNS entries were
        found**.MailPoet showed the required DNS records:
    5.   - 2× CNAME (`mailpoet1._domainkey`, `mailpoet2._domainkey` → `dkim1.sendingservice.
           net`, `dkim2.sendingservice.net`)
         - 1× TXT (`_mailpoet` with a long verification code)
         - 1× TXT (`_dmarc` with `v=DMARC1; p=none;`)
    6.  **Added the DNS records at my hosting provider**
        At my DNS host (world4you)
        I opened the DNS zone for `weginger-photography.at` and:
    7.   - Added **CNAME**:
            * `mailpoet1._domainkey` → `dkim1.sendingservice.net`
            * `mailpoet2._domainkey` → `dkim2.sendingservice.net`
         - Added **TXT**:
            * `_mailpoet` → the exact verification string from MailPoet
         - I already had a `_dmarc` TXT record with `v=DMARC1; p=none;`, so I left 
           that as it was.
    8.  **Verified DNS in MailPoet**
        After saving the DNS entries and waiting a few
        minutes, I went back to the **sender domain / authentication popup** in MailPoet
        and clicked **“Verify DNS records”** until all entries turned **green** and
        the domain was marked as authenticated.The red “Authenticate the domain…” warning
        in the editor disappeared.
    9.  **Tested sending again**
        Then I created a simple test newsletter and clicked**“
        Send”**:
    10.  - The email was correctly added to the **sending queue** in System Status.
         - The test newsletter was delivered to my inbox.
         - Manually created newsletters now send normally again.
 * So in my case the root cause was **an unauthenticated sender domain** when using
   the **MailPoet Sending Service**.
   Once I added the required DNS records and authenticated
   the domain, the “Send” button started working properly and newsletters were actually
   queued and sent.
 * Thanks for your support!!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Manually created newsletters not sending](https://wordpress.org/support/topic/manually-created-newsletters-not-sending/)
 *  Thread Starter [wegi01](https://wordpress.org/support/users/wegi01/)
 * (@wegi01)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/manually-created-newsletters-not-sending/#post-18733887)
 * Hi,
 * Thanks for your answer, I will try it. But Mailpoet worked fine for a couple 
   of month with same settings (Theme and Plugins).

Viewing 2 replies - 1 through 2 (of 2 total)