Title: webmasterhill's Replies | WordPress.org --- # webmasterhill [ ](https://wordpress.org/support/users/webmasterhill/) * [Profile](https://wordpress.org/support/users/webmasterhill/) * [Topics Started](https://wordpress.org/support/users/webmasterhill/topics/) * [Replies Created](https://wordpress.org/support/users/webmasterhill/replies/) * [Reviews Written](https://wordpress.org/support/users/webmasterhill/reviews/) * [Topics Replied To](https://wordpress.org/support/users/webmasterhill/replied-to/) * [Engagements](https://wordpress.org/support/users/webmasterhill/engagements/) * [Favorites](https://wordpress.org/support/users/webmasterhill/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] 404 erorr not found after submitting form](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/) * [webmasterhill](https://wordpress.org/support/users/webmasterhill/) * (@webmasterhill) * [9 years, 10 months ago](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/#post-8329608) * Hi dtynan * Tried the quick test you suggested – following the download link URL. This found the file OK and downloaded it. * I also linked a different download to a file in a folder at root level on the site. I was able to access the file once I’d adjusted the permissions but EBD still didn’t access it when form page loaded. * Similarly, I placed a file at root level on a non-WordPress site, put that full URL into DLM and again DLM found the file and downloaded it but the CF7 form part of EBD still returned 404. * I’ve raised the Apache config issue with my server admin to see if that can be dealt with. * I’m not sure if this will be the solution as the download fails even when the file is completely accessible on a separate webspace. Any further thoughts? * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] 404 erorr not found after submitting form](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/) * [webmasterhill](https://wordpress.org/support/users/webmasterhill/) * (@webmasterhill) * [9 years, 10 months ago](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/#post-8319383) * Hi dtynan * Just done the duplication and put the new id 472 into the shortcode. Also checked the text view for any HTML oddities. Nothing that I could see. I tried the page with that code and also with the

tags removed but still got the 404 error. There’s a screenshot of the code for the page at: * [http://myhelpnetwork.filmdesign.org.uk/zz_screenshots/EBD-Shortcode-Screenshot.jpg](http://myhelpnetwork.filmdesign.org.uk/zz_screenshots/EBD-Shortcode-Screenshot.jpg) * Cheers * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] 404 erorr not found after submitting form](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/) * [webmasterhill](https://wordpress.org/support/users/webmasterhill/) * (@webmasterhill) * [9 years, 10 months ago](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/#post-8313866) * Hi dtynan * Sorry about my late reply. Here’s the link to the screenshot of the CF7 form used for EBD. * [http://myhelpnetwork.filmdesign.org.uk/zz_screenshots/CF7-Form-for-EBD-Screenshot.jpg](http://myhelpnetwork.filmdesign.org.uk/zz_screenshots/CF7-Form-for-EBD-Screenshot.jpg) * I picked up the response from the same form in straight CF7 on the page. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Before Download] 404 erorr not found after submitting form](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/) * [webmasterhill](https://wordpress.org/support/users/webmasterhill/) * (@webmasterhill) * [9 years, 10 months ago](https://wordpress.org/support/topic/404-erorr-not-found-after-submitting-form/#post-8293080) * Hi * I have the same issue – you an see the 404 error on this page. (It’s a test site currently.) * [http://myhelpnetwork.filmdesign.org.uk/education/interview-booking/free-download](http://myhelpnetwork.filmdesign.org.uk/education/interview-booking/free-download) * The first form visible there is from short code – [contact-form-7 id=”188″]. * Short code [email-download download_id=”407″ contact_form_id=”188”] generates the error (whether or not the CF7 code above is used). * I’ve been round the houses on this without resolution. The site is running WP 4.6.1. The error occurs even when plugins (apart from CF7, DM and EBF) are inactive. * While checking I did note on the M&S Consulting EBF page at – [http://www.mandsconsulting.com/vendor-solutions/products/wp-email-before-download](http://www.mandsconsulting.com/vendor-solutions/products/wp-email-before-download) under the **Usage** tab at the top on the right hand column also shows the [contact- form-7 404 “Not Found”] error as if you have a form which should display but doesn’t. * Is this connected or a wider issue. Any help would be appreciated. * Regards - This reply was modified 9 years, 10 months ago by [webmasterhill](https://wordpress.org/support/users/webmasterhill/). Reason: typo * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cool Video Gallery] Problem with JWplayer API](https://wordpress.org/support/topic/problem-with-jwplayer-api/) * [webmasterhill](https://wordpress.org/support/users/webmasterhill/) * (@webmasterhill) * [9 years, 10 months ago](https://wordpress.org/support/topic/problem-with-jwplayer-api/#post-8255040) * I have the same issue. All videos at [http://myhelpnetwork.net](http://myhelpnetwork.net) have the ‘invalid license key’ error. Despite acquiring and adding the API Key as advised. * Help would be appreciated. Viewing 5 replies - 1 through 5 (of 5 total)