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  • Hi Yukikatayama.

    I’ve tried with all this configurations: only Identity Token, only IPN Checkbox and both of them enabled, and issue persist. I’m going to disable IPN again, meanwhile.

    On the other side, I’ve wrote to my server to ask about security restrictions.

    I’ll keep you informed.

    Thanks!

    Hi Yukikatayama.

    I’m sorry, but issue is still here. I’m sorry about the delay but just yesterday I had a purchase and I could check that don’t works.

    Another suggestion, please?

    Hi! I still need a solution for this issue. Could you help me? I’m having this issue on all sites which I’m working.

    Thanks!

    Hi!

    System status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.chinarodriguez.com
    Site address (URL): https://www.chinarodriguez.com
    WC Version: 3.7.0
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.8
    PHP Post Max Size: 512 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 20000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.41-MariaDB-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.7.0
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Tamaño total de la base de datos: 84.30MB
    Tamaño de los datos de la base de datos: 64.32MB
    Tamaño del índice de la base de datos: 19.98MB
    wp_woocommerce_sessions: Data: 0.34MB + Index: 0.02MB + Engine MyISAM
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    wp_woocommerce_order_items: Data: 0.09MB + Index: 0.06MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.96MB + Index: 0.47MB + Engine MyISAM
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    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    sib_model_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_aepc_custom_audiences: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_aepc_logs: Data: 6.14MB + Index: 0.01MB + Engine MyISAM
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    wp_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_icl_string_pages: Data: 5.00MB + Index: 9.24MB + Engine MyISAM
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    wp_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 3.27MB + Index: 0.11MB + Engine InnoDB
    wp_postmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    wp_posts: Data: 33.50MB + Index: 0.77MB + Engine InnoDB
    wp_rednao_wc_invoice: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
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    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (27) ###
    
    WPML Multilingual CMS: por OnTheGoSystems – 4.2.7.1
    Akismet Anti-Spam: por Automattic – 4.1.2
    Autoptimize: por Frank Goossens (futtta) – 2.5.1
    Better Search Replace: por Delicious Brains – 1.3.3
    BJ Lazy Load: por Bjørn Johansen
    Aron Tornberg
    angrycreative – 1.0.9
    
    Bloom: por Elegant Themes – 1.3.10
    heatmap for WordPress: por HeatMap
    Inc – 0.5.2
    
    Instagram Feed: por Smash Balloon – 1.12.2
    SendinBlue Subscribe Form And WP SMTP: por SendinBlue – 2.9.8
    Pinterest Verify: por Phil Derksen – 1.0.4
    Pixel Caffeine: por AdEspresso – 2.0.8 – No probado con la versión activa de WooCommerce
    Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.1
    Remove Query Strings From Static Resources: por Speed Up My Website
    Your WP Expert – 1.4
    
    UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.16.16
    
    optimizador.io: por David Noguera (webempresa.com) – 1.0.22
    Advanced Order Export For WooCommerce: por AlgolPlus – 3.0.3
    WooCommerce Extended Coupon Features FREE: por Soft79 – 3.1.0 – No probado con la versión activa de WooCommerce
    WooCommerce Mercado Pago: por MercadoPago – 3.1.0 – No probado con la versión activa de WooCommerce
    WooCommerce Multilingual: por OnTheGoSystems – 4.6.5 – No probado con la versión activa de WooCommerce
    WooCommerce Sendinblue Newsletter Subscription: por SendinBlue – 1.2.15 – No probado con la versión activa de WooCommerce
    WooCommerce: por Automattic – 3.7.0
    Yoast SEO: por Equipo Yoast – 12.0
    Enlaces Personalizados a Galerías WP: por johnogg – 1.12
    WP Super Cache: por Automattic – 1.7.0
    WPML Media: por OnTheGoSystems – 2.5.2
    WPML String Translation: por OnTheGoSystems – 2.10.5.1
    WPML Translation Management: por OnTheGoSystems – 2.8.6.2
    
    ### Inactive Plugins (1) ###
    
    Coming Soon Page & Maintenance Mode by SeedProd: por SeedProd – 5.0.26
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la tienda: ❌ Página sin definir
    Carrito: #2585 - /carrito/
    Finalizar compra: #2540 - /finalizar-compra/
    Mi cuenta: #2425 - /mi-cuenta/
    Términos y condiciones: ❌ Página sin definir
    
    ### Theme ###
    
    Name: Divi Child
    Version: – 0 está disponible
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 3.27.4
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 13
    Oldest: 2019-08-05 15:14:42 +0000
    Newest: 2019-09-02 15:19:01 +0000
    
    Pending: 2
    Oldest: 2019-09-09 15:19:01 +0000
    Newest: 2019-09-09 15:19:02 +0000
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    

    There is no fatal errors log since august 15th, and all of them were of “out of memory…”

    This is the link with the Paypal config: http://bit.ly/2kgCjrB

    Thanks

    Hi there,

    Here is the screenshot. The page is the oficial archive page, is not customized.

    Thanks!

    Have a nice day you too.

    Hi there,

    I attach you an screenshot of that section here.

    Thanks!

    Hi Antonio! I’m sorry about the delay of my answer.

    I’ve not plugins that customizes the thank you page of WooCommerce. Neither custom code operating on that page.

    I’m using DIVI theme.

    I’m using WP Super Cache. Maybe something related with catching?

    Thanks!

    Hi Antonio!

    Yes, Purchase event is enabled. Recently, I removed the Purchase event of my Pixel Caffeine settings and re-added it, but it is still not working. It is still taking the URL “https://www.chinarodriguez.com/finalizar-compra/order-received/14833/” instead URL that contains “order-received”.

    Thanks!

    Thanks! I’m using DIVI builder in my shop page, but problem is in categories pages too. There, I’m not using DIVI builder, are the original categories templates (http://scarpedi-cp74.wordpresstemporal.com/categoria-producto/nueva-coleccion/)

    Could you check? Thanks!

    Thanks for your answer Antonio!

    Yes, when you go to “https://www.chinarodriguez.com/finalizar-compra/order-received/14833/” the purchase event is working, because for any reason, plugin is using that url to the conversion link.

    But, if you do another buy (with other order number) purchase event don’t works, because it’s taking all URL (“https;//…..148337”), not the URL that contains “/order-received/”.

    If you want to check, you could use whatever data to fill out the purchase form and select “Transferencia bancaria” (use “test” on field “Nombre” so that I know are you). It has no cost to you. Then, I could remove that order.

    Thanks!

    Marcelo, cómo estás?

    Los mails que envía Mercado Pago (por fuera de mi sitio web) hace tiempo que no los recibo. Pero tampoco recibo los mails que debería enviar el plugin de Woocommerce. Tengo tres sitios instalados y en los tres me pasa lo mismo, solo con la plataforma de MP. Si hago una compra seleccionando cuenta bancaria o efectivo, por ejemplo, me llegan los mails de confirmación de woocommerce sin problemas. Por otro lado, el estado de los pedidos en el administrador de Woocommerce, aunque hayan sido confirmados los pagos por Mercado Pago en pantalla, quedan en amarillo, como en “Pendiente de pago”. Y si ingreso a la plataforma de Mercado Pago a chequear, el pago ingresó sin problemas.
    Hay algún problema con la gatewey, pero no logro identificarlo.

    Alguien que tenga idea al respecto?

    Gracias.
    Saludos.

    Yo al final pude completar las compras, parece que había una restricción en el firewall de mi servidor. Hice el ticket correspondiente y se solucionó. La autorización de la tarjeta por lo que me dijeron es una cuestión de seguridad de la tarjeta de crédito y lo que hay que hacer es llamar y que te autoricen el pago. Aparentemente es aleatorio, no le va a pasar a todos tus usuarios, pero desconozco cómo funciona eso. Una vez que me lo autorizaron funcionó sin problemas.

    LO QUE SIGUE SIN FUNCIONAR SON LOS ENVÍOS AUTOMÁTICOS DE E-MAILS, TANTO A LOS USUARIOS COMO A MÍ, CUANDO ALGUIEN REALIZA UNA COMPRA. VI EN MUCHOS FOROS QUE HAY MUCHA GENTE CON ESTE PROBLEMA, PERO NINGUNA SOLUCIÓN DE PARTE DE MERCADO PAGO.

    Hola!
    Yo estoy con el mismo problema. Probé con las tarjetas de prueba de Mercado Pago y obtengo el mismo error. Al pasarlo a producción, me arrojó el siguiente error:

    “Su pago fue rechazado. Puede intentarlo de nuevo.
    Usted debe autorizar los pagos de sus órdenes.”

    Hace tiempo que estoy lidiando con este error sin obtener resultados. Abrí este topic semanas atrás: https://wordpress.org/support/topic/no-puedo-completar-la-compra/#post-9677533.

    Gracias!

    Gracias Fede, no se a qué se refieren igual.

    Yo ahora probé en el ambiente de producción y me tira el siguiente error al intentar comprar:

    “Su pago fue rechazado. Puede intentarlo de nuevo.
    Usted debe autorizar los pagos de sus órdenes.”

    A qué se refiere con que debo autorizar los pagos?

    Gracias.
    Saludos.

    webchina

    (@webchina)

    Sisi, dice que las credenciales son correctas.

Viewing 15 replies - 1 through 15 (of 25 total)