Title: Visual Composer's Replies | WordPress.org --- # Visual Composer [ ](https://wordpress.org/support/users/visualcomposer/) * [Profile](https://wordpress.org/support/users/visualcomposer/) * [Topics Started](https://wordpress.org/support/users/visualcomposer/topics/) * [Replies Created](https://wordpress.org/support/users/visualcomposer/replies/) * [Reviews Written](https://wordpress.org/support/users/visualcomposer/reviews/) * [Topics Replied To](https://wordpress.org/support/users/visualcomposer/replied-to/) * [Engagements](https://wordpress.org/support/users/visualcomposer/engagements/) * [Favorites](https://wordpress.org/support/users/visualcomposer/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/visualcomposer/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/visualcomposer/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Good](https://wordpress.org/support/topic/just-change-it-back/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [5 years, 7 months ago](https://wordpress.org/support/topic/just-change-it-back/#post-13686931) * What is the problem you are having? Please elaborate on the question. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Visual Composer Starter] Own Logo too big in mobile version](https://wordpress.org/support/topic/own-logo-too-big-in-mobile-version/) * Theme Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 2 months ago](https://wordpress.org/support/topic/own-logo-too-big-in-mobile-version/#post-12634005) * Hi! * Wanted to add that this problem is solved in the latest theme version 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Number of bad reviews tells it all](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 4 months ago](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/#post-12380826) * I got a confirmation your order is now refunded. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Number of bad reviews tells it all](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 4 months ago](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/#post-12378544) * Thanks for providing your ticket number. I did a quick look and I understand that you deactivated your license on the 3rd of January (prior to your subscription expiration and renewal date). What it meant that you could re-use the same license key on another website since you still have an active subscription. And because of that your subscription automatically renewed. * Imagine, a different scenario. You decided to close on the website and use the same license on another. And the moment you deactivated your license we automatically canceled your subscription. Frustrating isn’t? * Again, not trying to start any discussion here just trying to explain what happened. * I understand, that it was a human error. I will ask our team to proceed with the refund. Again, have a great day. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Number of bad reviews tells it all](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 4 months ago](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/#post-12378509) * I wish I could do that. But I can’t even have a look at the ticket you are referring to. Please don’t get me wrong and don’t add any tone to my written words. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Number of bad reviews tells it all](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 4 months ago](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/#post-12378424) * It looks like you don’t want to share your ticket ID so I could help. I’m sorry but this is a dead-end. Have a great day 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Number of bad reviews tells it all](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 4 months ago](https://wordpress.org/support/topic/number-of-bad-reviews-tells-it-all/#post-12378380) * Hi, please share your ticket ID I will look into this. There’s a confusion between the two products and most likely you contacted the wrong team. I will be glad to help you find the right one. * Michael * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Good learning curve](https://wordpress.org/support/topic/good-learning-curve/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 5 months ago](https://wordpress.org/support/topic/good-learning-curve/#post-12327306) * Thank you, Florian for your review. 20 sites, wow that is a lot! Keep it up! I will pass your feedback to our team and remember we are always here to help and listen for your suggestions. * Michael * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Rubbish](https://wordpress.org/support/topic/rubbish-52/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 5 months ago](https://wordpress.org/support/topic/rubbish-52/#post-12318528) * Hi, * We have proceeded with your refund as you requested. We are sorry to hear that you experienced problems we didn’t have a chance to take a look at your environment since you requested a refund so fast. * We test every release and we are confident that everything works in a clean WordPress installation. * If you will decide to try it again and will have problems – please let us know, our support team is here to help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Visual Composer Website Builder] Cambio de urls de las imágenes](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 7 months ago](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/#post-12082593) * Thank you for updating your review and post here. I’m sure you will resolve your problem with WPB support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Visual Composer Website Builder] Cambio de urls de las imágenes](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 7 months ago](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/#post-12080895) * Hi again, as I thought you are using a different plugin. Here you can [reach the team](http://support.wpbakery.com/) behind that builder. * Also, I would be grateful if you will remove your rating since it doesn’t apply to Visual Composer Website Builder. * P.S. Here you can [learn more about the differences between the two products](https://visualcomposer.com/help/faq/visual-composer-website-builder-vs-wpbakery-page-builder/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Visual Composer Website Builder] Cambio de urls de las imágenes](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 7 months ago](https://wordpress.org/support/topic/cambio-de-urls-de-las-imagenes/#post-12078660) * Hi, Visual Composer Website Builder automatically detects when the URL is changed and provides you with the option to run a “reset” that fix all URL for you. You can run reset manually too. Please see our help: [https://visualcomposer.com/help/settings/reset/](https://visualcomposer.com/help/settings/reset/) * If you still have problems and have licenses with us, I invite you to open a ticket with our support team: [http://visualcomposer.com/support/](http://visualcomposer.com/support/) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Great builder](https://wordpress.org/support/topic/great-builder-23/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 8 months ago](https://wordpress.org/support/topic/great-builder-23/#post-12020907) * Thank you! Yes indeed, the best time to start a new project is now! 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] 10 von 5 Sternen!!!](https://wordpress.org/support/topic/10-von-5-sternen/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 8 months ago](https://wordpress.org/support/topic/10-von-5-sternen/#post-12020903) * Vielen Dank! Thank you for using our builder! We will do our best to keep it up with your high expectations. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Visual Composer Website Builder] Great plugin!!!](https://wordpress.org/support/topic/great-plugin-23278/) * Plugin Author [Visual Composer](https://wordpress.org/support/users/visualcomposer/) * (@visualcomposer) * [6 years, 8 months ago](https://wordpress.org/support/topic/great-plugin-23278/#post-12020892) * Thank you! We are agile and try to ship new updates to our users as fast as possible 🙂 * Thanks for using our product! Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/visualcomposer/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/visualcomposer/replies/page/2/?output_format=md)