Title: viotto's Replies | WordPress.org --- # viotto [ ](https://wordpress.org/support/users/viotto/) * [Profile](https://wordpress.org/support/users/viotto/) * [Topics Started](https://wordpress.org/support/users/viotto/topics/) * [Replies Created](https://wordpress.org/support/users/viotto/replies/) * [Reviews Written](https://wordpress.org/support/users/viotto/reviews/) * [Topics Replied To](https://wordpress.org/support/users/viotto/replied-to/) * [Engagements](https://wordpress.org/support/users/viotto/engagements/) * [Favorites](https://wordpress.org/support/users/viotto/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/users/viotto/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/viotto/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/viotto/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Not Found Error on Ticket Creation page](https://wordpress.org/support/topic/404-not-found-error-on-ticket-creation-page/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 2 months ago](https://wordpress.org/support/topic/404-not-found-error-on-ticket-creation-page/#post-18390494) * Hello, * Fixed by resetting the fields in Settings -> Plugin Pages * Best Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Urgent Follow-Up on Pre-purchase Inquiries](https://wordpress.org/support/topic/urgent-follow-up-on-pre-purchase-inquiries/) * [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 4 months ago](https://wordpress.org/support/topic/urgent-follow-up-on-pre-purchase-inquiries/#post-18283196) * You have just witnessed the awesome support of Awesome Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Problem with the Canned Responses plugin](https://wordpress.org/support/topic/problem-with-the-canned-responses-plugin/) * [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 4 months ago](https://wordpress.org/support/topic/problem-with-the-canned-responses-plugin/#post-18251181) * Hi, Having the exact same issue since over a month.Looking forward to a fix. * Thanks and Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Set default text for ticket responses?](https://wordpress.org/support/topic/set-default-text-for-ticket-responses/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 5 months ago](https://wordpress.org/support/topic/set-default-text-for-ticket-responses/#post-18217546) * Hello, * Is there any news regarding the implementation of this feature? It probably would be quite useful to almost any user of the product. * Best Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Set default text for ticket responses?](https://wordpress.org/support/topic/set-default-text-for-ticket-responses/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 10 months ago](https://wordpress.org/support/topic/set-default-text-for-ticket-responses/#post-17930706) * [@jawada](https://wordpress.org/support/users/jawada/) thank you, it will definitely be a good quality of life feature and a welcome addition for the users of your software. * Best Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Notify multiple emails when a ticket is created?](https://wordpress.org/support/topic/notify-more-multiple-emails-when-a-ticket-is-created/) * [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [1 year, 10 months ago](https://wordpress.org/support/topic/notify-more-multiple-emails-when-a-ticket-is-created/#post-17928773) * You can find it in Settings -> Notifications * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Ticket Page not found error](https://wordpress.org/support/topic/404-ticket-page-not-found-error/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years ago](https://wordpress.org/support/topic/404-ticket-page-not-found-error/#post-17823693) * [@shazahm1hotmailcom](https://wordpress.org/support/users/shazahm1hotmailcom/) unfortunately your method didn’t work in my case. Thank you so much for the help anyway.[@jawada](https://wordpress.org/support/users/jawada/) thank you for working on this issue.I will report it on ticket if error persists after the update. * Best regards * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BTCPay Server - Accept Bitcoin payments in WooCommerce] Break the chains of PayPal and process payments on your own](https://wordpress.org/support/topic/break-the-chains-of-paypal-and-process-payments-on-your-own/) * [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 3 months ago](https://wordpress.org/support/topic/break-the-chains-of-paypal-and-process-payments-on-your-own/#post-17496629) * Well said * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Ticket Page not found error](https://wordpress.org/support/topic/404-ticket-page-not-found-error/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 4 months ago](https://wordpress.org/support/topic/404-ticket-page-not-found-error/#post-17429787) * [@shazahm1hotmailcom](https://wordpress.org/support/users/shazahm1hotmailcom/) Thanks a Ton, Steven!I will try it out and report back if it works for me. It may be helpful to more users encountering this bug. * Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Ticket Page not found error](https://wordpress.org/support/topic/404-ticket-page-not-found-error/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 4 months ago](https://wordpress.org/support/topic/404-ticket-page-not-found-error/#post-17426653) * As I got no support from devs even though I submitted a paid support request, I added a cron job every hour to flush permalinks, but unfortunately, instead of solving the issue, the permalink flush generates a 404 page again, thus making the issue worse. * [@shazahm1hotmailcom](https://wordpress.org/support/users/shazahm1hotmailcom/) would you mind to share your working script which flushes the permalinks? * Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Rewrite rules issues with Polylang Pro](https://wordpress.org/support/topic/rewrite-rules-issues-with-polylang-pro/) * [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 4 months ago](https://wordpress.org/support/topic/rewrite-rules-issues-with-polylang-pro/#post-17406906) * Witness here the awesome support of “awesome support”. Yeah, really awesome. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Ticket Page not found error](https://wordpress.org/support/topic/404-ticket-page-not-found-error/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 4 months ago](https://wordpress.org/support/topic/404-ticket-page-not-found-error/#post-17406895) * [@cedriccharles](https://wordpress.org/support/users/cedriccharles/) no, I don’t use polylang, I use Gtranslate for translations. * It is worth noting that I paid the staff for a “priority” support request on date 18 January to help me fix this bug and, after 3 weeks, no solution was provided at all. * I am waiting each time till 1 week for a reply: just to be replied with an useless answer which shows the dev didn’t even look at my issue, despite I paid for “ priority” support. * Well, it doesn’t seem their support is so “awesome” after all. It sucks badly instead. Since the support service I paid for was not provided, I asked for a refund and still waiting. - This reply was modified 2 years, 4 months ago by [viotto](https://wordpress.org/support/users/viotto/). - This reply was modified 2 years, 4 months ago by [viotto](https://wordpress.org/support/users/viotto/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] 404 Ticket Page not found error](https://wordpress.org/support/topic/404-ticket-page-not-found-error/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [2 years, 5 months ago](https://wordpress.org/support/topic/404-ticket-page-not-found-error/#post-17338515) * Thank you Steven (@shazahm1hotmailcom) and Jawad (@jawada) for your replies. * I am doing further testing and will update this thread once I have an update regarding what is the root cause of the error. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Webhooks stopped working after domain change](https://wordpress.org/support/topic/webhooks-stopped-working-after-domain-change/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [5 years ago](https://wordpress.org/support/topic/webhooks-stopped-working-after-domain-change/#post-14518380) * I managed to debug and understand my own problem. The unfired webhooks were listed in the WooCommerce -> Status -> Scheduled Actions as pending, so I noticed it was some kind of Cron error. By using WP-Crontrol I managed to pinpoint the error and fix it. Problem solved! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Invitation Codes] Anybody able to register without code (plugin stopped working)](https://wordpress.org/support/topic/anybody-able-to-register-without-code-plugin-stopped-working/) * Thread Starter [viotto](https://wordpress.org/support/users/viotto/) * (@viotto) * [7 years, 6 months ago](https://wordpress.org/support/topic/anybody-able-to-register-without-code-plugin-stopped-working/#post-10957758) * Hi peshmerge, anytime welcome, we are still available for this job offer. Let me know if you are available at my email: [admin@breakingsecurity.net](https://wordpress.org/support/users/viotto/replies/admin@breakingsecurity.net?output_format=md) Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/users/viotto/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/viotto/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/viotto/replies/page/2/?output_format=md)